JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Mar 1, 2011
Recommend
CEO approval
Business Outlook

Pros

I only worked at Jc Penney was my first job. It was seasonal. I enjoined it. I was paid $7.25, and I wasn't complaining since this was my first job. I worked down at the Housewares department so it was pretty easy and laid-back compared to the other departments. Since I was seasonal, they gave me just a tad few hours and I didn't complain at all. I loved my manager, she was the best. She really wasn't as cold and stuffy as the rest of them. Especially when it came to closing. If you are closing be prepared to help other departments close ESPECIALLY during the holidays and weekends. When I worked there I was always helping the Children Department close and that wasn't fun at all. The discount isn't that bad either. You get 25% off. And they are pretty flexible with your schedule. As long as you let them know ahead of time what days you want off, they will give it to you. Overall, Jc Penney is a great place to work. Especially if it is your first job. However if you want to move up, good luck. Its hard to do

Cons

If you are new expect some managers to be a tad bit cold towards you.

3.0
Feb 28, 2011
Recommend
CEO approval
Business Outlook

Pros

It's an easy job, anyone can do it. Schedules are flexible, you put in when you can work and when you cannot. You get money for getting credit apps. You get awards and pins for reaching goals or getting customer appraisal.

Cons

No opportunities for advancement. Communication between magagement and employees is lacking. Better suited for a short-term or secondary job. Don't get that many hours unless in the holiday season.

5.0
Feb 27, 2011

I love it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

reasonable with high school lifestyle, good pay, flexible hours and friendly environment with lots of good people around you all the time

Cons

Heavy hours during Christmas no hours right after, picky about credit applications and always moving things around the store and stuff

Viewing 13276 - 13278 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.