JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Feb 20, 2011
Recommend
CEO approval
Business Outlook

Pros

401k ,paid time off's medical benefits.I like helping people.I have been here at JCP going on 20 years.I enjoy my job.

Cons

We started magazines subscriptions and a lot of my customers ask for the ones we are not selling.Associates do not benefit from it and not even the commission associates.

4.0
Feb 18, 2011

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company treats employees with respect

Cons

Senior management sometimes fails to communicate properly

4.0
Feb 14, 2011

Good work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. They offer a 401(k) profit sharing program after a minimum waiting time period. Fair pay compared to other competitive stores. The company culture was friendly and respectful.

Cons

As far as I know, they no longer offer sales commissions in the Young Men's Departments. Career paths weren't well defined to Sales Associates. There were some internal promotions but not as many as you might expect. Most promotions appeared to be store transfers or external candidates.

Viewing 13282 - 13284 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.