JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Dec 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Great manager. Good coworkers. We had a good time.

Cons

The pay was very low. The job wasnt hard though.

2.0
Dec 11, 2010

Awful

Recommend
CEO approval
Business Outlook

Pros

Employee discount, some nice co-workers.

Cons

Sigh. They called me in for training after I had been hired, and I came in on the right time they asked. I didnt think the training would be too long, maybe a couple hours. I was there the whole day for training, without any warning. Okay......Mistakes happen. But then I was told I had to show up for more training........at 5am. Then, I was told to check the schedule online to see when I would be working. I had about two days of work. After those two days, two weeks went by without anything on the schedule for me, and I had no number to call an HR rep about my work schedule. Finally I was called, only to be met with a "Well why didnt you call us?" Are you kidding me? Its not my responsibility to make my schedule, its yours as my employer! And when I finally did start getting regular hours, every single manager and supervisor told me differently how to do my job! The last day I worked there it nearly drove me to tears. I only lasted a month there.

2.0
Dec 10, 2010

Disappointed

Recommend
CEO approval
Business Outlook

Pros

Associate discount ,working with people

Cons

Small chance for advancement unless you have a connection witin the company

Viewing 13312 - 13314 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.