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      JCPenney

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      JCPenney reviews

      3.3

      52% would recommend to a friend

      (13,525 total reviews)
      avatar

      Marc Rosen

      63% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      14K reviews
      2.0
      Dec 8, 2010

      satisfaction of employment depends on location

      Receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      *great commission opportunities *lots of training available - you must indicate you want to take the training *stylists can make great money as long as you are motivated *lots of professional products offered to guests

      Cons

      *some receptionstists get greedy and want to steal commissions or "take turns" *poor store management at a certain location, will not open eyes to real, internal problems

      4.0
      Dec 7, 2010

      I like my job

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like working with people this is a great place. There is alot of face to face time interacting with customers. I like to see my work efforts pay off as merchandise moves during busy peaks. The selection that we have this year makes it easy for great sales results. Also, there is never a dull momment. There is always plenty to do. I've never said I had nothing to do in all the years I worked here.Also,The great discounts!

      Cons

      There is no seperation of responsibilites within our job title. The sales manager is the person that can transform into just about every single associate in the store. I wish there was more time allotted to focus on analyzing sales and communicating results. Sometimes I spend more time ringing at registers and cleaning out fitting rooms than doing my job. Which forces me to take work home to complete schedules and look through my numbers. Also, The yo yo schedule is hard thing to get use to. I've been doing this for many years and my body still has not adjusted to the shift close than open then off throughout the week.

      Viewing 13315 - 13317 of 13,525 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.