JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Nov 5, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are a successful salesperson, there is room for professional growth.

Cons

They need to invest in quoting software. It was very time consuming to quote jobs without it. They provide two (huge) sets of product samples & require you to play the game of switching the sets each month so they can meet govt. requirements that the products are not continually on sale. This seems unethical. Half the samples completely filled my minivan. It's fortunate I had an unfinished basement to store the other half in. Limited to JCPenney window treatment styles and the fabrics they carry. Blinds are not priced competitively and take 4-6 weeks from order to install. If you are successful, they will hire another decorator to split the territory with you, thereby cutting your sales potential in half. They will fire you if you can't meet your quota even though the economy is tough.

4.0
Oct 31, 2010

I llike JC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay and good hours

Cons

extended hours during every holiday

4.0
Oct 26, 2010
Recommend
CEO approval
Business Outlook

Pros

good discount great people to work for and with great working conditions for part timers - great hours ease performng job

Cons

pay at minimum wage no chance fo advancement no place if you want a "career" constantly changing schedule - sometimes daily

Viewing 13327 - 13329 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.