JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Oct 25, 2010
Recommend
CEO approval
Business Outlook

Pros

People you work for People you work with Working conditions Associate discount Ease of learning job

Cons

No chance for advancement No full time positions for sales associates Wage so small - at minimum wage with no raise for one year (1 to 2%) Change timesheet constantly

4.0
Oct 25, 2010

The Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The ability to recieve the discount

Cons

Management is very unorganized and need to make sure that things are done in the correct order, so that when corporate is coming we wouldn't have to stress out each other and try to fix everything before they get there.

1.0
Oct 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Very good associate discount on already discounted merchandise. The discount is 20% Very easy to get hired if in need of quick employment.

Cons

No value of employees, we are treated as easy come easy go. Unrealistic daily goals. Very high turnover Minimum wage pay, little to no raises Dead end job with little to no room for advancement Loss prevention more concerned with associates than preventing theft Very expensive benefits especially for someone who's only making minimum wage. Most advancement positions go to those who are favorites not necessarily qualified Pay cuts

Viewing 13330 - 13332 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.