JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Jul 5, 2010
Recommend
CEO approval
Business Outlook

Pros

J C Penney at least has a great name in the industry. It looks good on your resume if you decide to continue in a career in retail.

Cons

Managers have to work frequently open to close shifts. They also have the sales floor very understaffed making your job harder. Forget about having a life during the Christmas holiday season.

3.0
Jul 1, 2010
Recommend
CEO approval
Business Outlook

Pros

At the store level management is easy to work with. The Store Manager and Sales Managers are easy to talk to and also easy to work for. They do not talk down to you and allow you to balance work and personal life by allowing for time off when needed.

Cons

At the district level the Managment is very poor. The District Loss Prevention Manager for the Orlando discrict is very poor when it comes to people skills. The DLPM talks to everyone below her as if they are children. No people skill what so ever. The DPLM will not even interview from within for advancement, always hires from outside the company. When giving advice how how to improve the DLPM always focuses on the negative of the person. There is no positive advice given to the employee by the DLPM/

3.0
Jun 27, 2010
Recommend
CEO approval
Business Outlook

Pros

good benifits, diverse working environment, good employee discounts

Cons

too much work and not enough pay, unorganized work environment, no praise for job well done too much reduction in force and unfair firing

Viewing 13381 - 13383 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.