JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Oct 28, 2011

Good for retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vacation was given when I needed it even on short notice People I worked with are amazing and fun to be around

Cons

Pay is what retail is: low Store management can be fake at times and ridiculous Can be boring when slow

3.0
Oct 26, 2011

Ok

Recommend
CEO approval
Business Outlook

Pros

close to home, always hiring, relatively easy training

Cons

Too much emphasis on credit as opposed to actually helping the customers, unprofessional HR management

2.0
Oct 17, 2011
Recommend
CEO approval
Business Outlook

Pros

People volunteer opportunities company contributions to charity

Cons

No communication, unrealistic expectations, Senior management talking down to associates, unprofessionalism in upper management

Viewing 13402 - 13404 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.