JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Aug 2, 2011

It was ok.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discounts are great including clearance items. The majority of the people I work with are extremely friendly and helpful. It's a great place to work at if you're looking for customer service experience.

Cons

There's too much pressure put on employees especially in a larger store. There's also an extremely overwhelming workload for sales support and little to no recognition. Also the scheduling is very inconsistent and doesn't really work around your schedule.

2.0
Jul 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Some friendly co-workers that I worked with.

Cons

Supervisor was very unprofessional and did not treat employers equally

Viewing 13420 - 13422 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.