JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
avatar

Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Aug 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Not much of anything. I am sure you can find better elsewhere.

Cons

Low Pay. Workers throw one another under the bus. Too much emphasis on Charge Credit Applications. When you are a new employee make sure you stand up to the veteran employees they like to throw you under the bus, avoid ringing at all costs, and hide out cleaning all night. Their turnover rate is high, which explains why they have people who have been working a short time and then ones that have worked their over 20 years.

2.0
Aug 13, 2009
Recommend
CEO approval
Business Outlook

Pros

stress free work environment, managers treat you with respect, co-workers are good people.Can pick up extra hours during big sales

Cons

Constant schedule changes. They offer benefits but how can you afford them only working 15 hours a week.

5.0
Aug 6, 2009

Great company, awesome discounts,

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

JCPenney offers a great discount to its associates, many opportunities for advancement, training, and an overall sense of freidnship amongst coworkers. There is always someone to help you with questions and they are great in working with you and your schedule.

Cons

There are always going to be those lazy workers, and theres a heavy emphasis on credit appliations. Benefits can be good, and they are decent with pay, but overall you are asked to do a lot.

Viewing 13456 - 13458 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.