JCPenney reviews

3.3

53% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Dec 10, 2010

Disappointed

Recommend
CEO approval
Business Outlook

Pros

Associate discount ,working with people

Cons

Small chance for advancement unless you have a connection witin the company

3.0
Nov 22, 2010
Recommend
CEO approval
Business Outlook

Pros

-pay wasn't horrible -awesome co-workers -20-25 percent associate discount

Cons

-inflexibility with my schedule -full time associate medical benefits weren't that great -we didnt have a supervisor in the misses department for almost a year making for a very hectic and disorganized work environment.

4.0
Nov 19, 2010

Memorable experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The store location was recently updated which made it look fresh. The employees were easy going and enjoyed talking to each other to make time pass easier. Most of the managers were also really easy going and friendly. My manager worked with my schedule and would give me appropriate hours.

Cons

The extended store closing hours were questionable. The store closed two hours after the mall and clean up lasted two to three hours due to not having enough employees during the evening. Everyone was told that 'everyone would leave at the same time at closing' but it rarely happened. If you had to close a register, you usually walked into a dark parking lot late at night by yourself.

Viewing 13462 - 13464 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.