JCPenney reviews

3.3

52% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

62% approve of CEO

35% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Aug 18, 2010

Average

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have an overall good training program available to new associates, lasting about a week. They are also good about your availability

Cons

Management has difficulty in placing associates where they need to be, resulting in lots of people standing around doing nothing

2.0
Aug 18, 2010
Recommend
CEO approval
Business Outlook

Pros

20 percent off discount there is a lot of good clothing for a good price I get a chance to work with some great co-workers

Cons

very low pay usually between 7-8 dollars an hour Management talks badly about other associates horrible scheduling (never get off when I ask off, schedule me while i am unavailable to work) unfair reviews

3.0
Aug 16, 2010
Recommend
CEO approval
Business Outlook

Pros

There is not very much good to say about working this position. I just did for lack of options on my winter breaks home for college. Although I did take advantage of the employee discount quite a bit, especially for christmas shopping.

Cons

The pay for this position was barely over minimum wage and did not increase anytime I came back for another break. Your hard work and performance for the most part goes unnoticed and are in no way differentiated from those with very poor work ethic or customer skills.

Viewing 13477 - 13479 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.