JCPenney reviews

3.3

52% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

62% approve of CEO

35% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jan 12, 2010

Ok experience

Recommend
CEO approval
Business Outlook

Pros

- 20% discount - Good 401K return - Neat incentives trying to acheive credit goal -

Cons

- Putting my paycheck toward buying from the company - Management not so confronting - Store is thrashed after big sales

4.0
Dec 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent pay for work assigned. Flexible hours and pretty good floor management. I worked here for just over two years and found it to be a satisfactory work experience.

Cons

The only real downside I found was dealing with some of the worse customers. This was definitely not the company's fault. Credit card applications are required for the amount of sales you make and these are hard to get.

4.0
Nov 18, 2009
Recommend
CEO approval
Business Outlook

Pros

JCP is overall a great place to work. They have a way of making there employees feel like everybody is one big family. Management always makes you feel like you make a difference in the company and within the store. Also, compared to other supervisor positions at different companys, JCP pay pretty well.

Cons

JCP asks a lot of their supervisors and employees; sometimes too much. It's a challenge but one will worth it. JCP has implemented a lot of different programs that sometimes feel like are un-acheivable. However the programs all have great intentions.

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Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.