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      JCPenney

      Is this your company?

      JCPenney reviews

      3.3

      52% would recommend to a friend

      (13,518 total reviews)
      avatar

      Marc Rosen

      62% approve of CEO

      35% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      2.9

      Senior management

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      14K reviews
      4.0
      Oct 28, 2009

      Promote from within

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked at many JCP stores across the country and every store made me feel welcome. It was almost a family environment. There are many long term associates that empower that family atmosphere. The pay scale for management associates was very good.

      Cons

      The district manager of the last store I worked at always looked outside the company for filling positions. There were many qualified management associates that excelled at their current job who should have been interviewed and considered for the open position. The company's current stance on "You must be relocatable to be considered for promotion".

      2.0
      Oct 27, 2009

      Meh, it was all I could find

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like that it's 1st shift, weekends off during non-peak seasons, okay discount, good friends and co workers, varied tasks so I wasn't too bored, and fairly flexible during non-peak seasons.

      Cons

      The pay, not knowing how long you're going to work or how late you have to stay to finish your work, the holiday season, incompetent managers/supervisors, lack of communication or lack of action between employees. I don't understand why the company continues to do some of the things they do. Also, products are marked up to an extreme. JCP gets brand new products with a price tag of say 100 bucks, and they are immediately marked down, 50 percent off, to 50 bucks. That's how they drive sales.

      4.0
      Sep 30, 2009

      A great place to work, but not for a career overall

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great Discount (20%) -Flexible hours if part-time -Nice people overall -Morning meetings that keep you informed about what's going on with the store -When I customer positively mentions your name in a survey you get an extra bonus -Get a bonus for credit card apps

      Cons

      -Inflexible with changing hours or requesting off during certain times (especially holidays) -Supervisors there weren't promoted because of a lack of a college degree although they had great potential -Seems as though secutiry watches associates more than they watch customers

      Viewing 13504 - 13506 of 13,518 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.