JCPenney reviews

3.3

52% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

62% approve of CEO

35% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jul 26, 2008
Recommend
CEO approval
Business Outlook

Pros

When I started it was a great place to work with good benefits, work life balance, reasonable but on the low end of the pay scale.

Cons

With all the changes in upper management they are all bringing in buddies from other companies and pushing aside those with a great knowledge base. All the savings are coming on the backs of the employees and long term employees are being pushed out as a result to drive savings even further. To many new people playing the buddy game that don't have the knowledge or the skill set to be in the positions they are in. It is definitely a who you know not what you know place.... Not your parents JCPenney and the Golden Rule is out the window.

1.0
Jul 14, 2008
Recommend
CEO approval
Business Outlook

Pros

I cant think of any. Its a great place to come and retire. Other than that it's stagnant and low paying.

Cons

Low pay, bad benefits, backstabbing is not a singular thing here. The whole company takes pride in back-stabbing fellow associates. There is NO sense of teamwork here.

3.0
Jul 9, 2008
Recommend
CEO approval
Business Outlook

Pros

It once recognized associates for their contributions.

Cons

The concept of JCPenney being a "new company" is great except when used as a catch phrase. It has become such an unclear statement within the organization that an associate never knows when they are a part of this “new company” or considered a relic of the past. Grids and quartiles make the decision in terms of the individuals “shelf life”.

Viewing 13507 - 13509 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.