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      JCPenney

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      JCPenney reviews

      3.3

      52% would recommend to a friend

      (13,525 total reviews)
      avatar

      Marc Rosen

      63% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      14K reviews
      3.0
      May 23, 2019

      Growing Pains

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learn the fundamentals of retail in a fast paced environment that is constantly changing

      Cons

      Extremely heavy workload due to layoffs

      3.0
      May 15, 2019

      Once Proud Company Which Lost Its Wat

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunity to Lead Diverse Businesses - (Salon, Sephora, Fine Jewelry, etc.) Merchandising Flexibility (Although that's changing.) Loyal and Long-Term Associates.

      Cons

      Antiquated, fractured (not-interconnected) technology. Lack of leadership emphasis on development by senior management. Lack of clear focus, vision (what does JCP stand for today?) Top-down culture from corporate HQ divisions that doesn't communicate enough with each other to strategically plan workload for stores - especially with ever-diminishing resources. Lack of tangible commitment to solve real problems (ie Inventory Shrink). Financially, the company is 'hamstrung' and this inhibits the ability to take timely, progressive markdowns, resulting in heavier store workload (and leaving new merchandise in the stockroom due to selling floor space constraints).

      5.0
      Apr 12, 2019

      Fantastic Culture!

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This business really embodies great teamwork and the power of recognition! Very positive environment with supportive business partners. The work can be difficult sometimes, but leadership is determined to WIN, which makes it easier to press on after initiatives.

      Cons

      Better career development could be useful. IDPs visited throughout the year instead of just at appraisal time.

      Viewing 142 - 144 of 13,525 Reviews
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      ReviewsJCPenney reviews

      Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.