JCPenney reviews

There is high turnover at this store because the store is run with less employees than what is needed and they expect the employees to pick up the slack. Customers are always making negative comments. Management gets bonuses based on keeping payroll down. It is a horrible place to work.

Just awful General Manager who spoke to people however she pleased since she was the general manager. I often felt very belittled by her and I thought she got off on making me feel that way. Learned a lot about what not to say to employees by working with her. Work life balance was awful, I don't mind working the nights and weekends but when you have extended hours still make it an 8 hour shift, don't make closers come in and work 10 or more hours just to keep lunches at the same time for openers, figure it out and don't flip out all the time about it. No real development or coaching, in fact, not really sure if the General Manager even knew how to coach people or about the coaching process. General Manager intimidated almost everyone. I heard from all employees that they were afraid of her or scared to speak to her about anything, so they said nothing. I felt like a lot of the time it was because of the way she reacted to people, flipping out and screaming at people all the time, or screaming over the radios at people so customers could hear her. Her facial expression and glare also often intimidated people or scared them and they were afraid of her.