JCPenney reviews

3.3

52% would recommend to a friend

(13,522 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,522 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Nov 6, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

Actively working, coworkers and environment

Cons

Rude customers a lot of work not enough money

5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

You got over time some days

Cons

Dealing with rude people everyday

4.0
Nov 3, 2025

Nice company

Recommend
CEO approval
Business Outlook

Pros

Very nice work environment. Good culture

Cons

None. Very nice place to work!

Viewing 148 - 150 of 13,522 Reviews

Glassdoor has 13,863 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.