JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits, competitive salary, nice office environment, and diverse. Staple of America and generally a good hearted company that is trying its best during difficult times.

Cons

In survival stabilization mode right now. Not much innovation while trying to adapt to the changing retail environment and previous leadership missteps.

3.0
Jun 3, 2017

Two different locations Two Different experiences.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Both worked well with school schedule. Great environment to start off in retail. very Family oriented and some people become life long friends.

Cons

Black Friday hours are unfair on their employees.

Viewing 181 - 183 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.