JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
avatar

Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Dec 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Good base pay for assistant buying in retail industry. Home office is in a great location. Okay benefits, 401k match and health insurance.

Cons

Need to recognize employees more. Some managers are not qualified. Teams can be ver political especially cross functional teams. Need to revamp benefits in terms of time off.

5.0
Dec 25, 2015

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Excellent team work, great boss and supportive supervisor. also the job hours were comfortable.

Cons

Some times there could be a huge mess and customers would complain a lot about the line so patience is the key in these sort of situations.

2.0
Dec 9, 2015

JCP management review

Recommend
CEO approval
Business Outlook

Pros

Company is growing after many years of recession

Cons

Long hours, poor benefits, high turnover, poor downstream communication, and poor talent development

Viewing 235 - 237 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.