JCPenney reviews

Company wide it's a frustrating place. IE simply to try and promptly communicate. No support for the appliance supervisors. They have this wonderful thing to go and create a 2 way communication except 99.9% of the time the answer people don't have a clue. Part of running the dept is you will have to ring out customers from other dept's (kids) while you are trying to wait on your own customers all the while you and the people you supervise have metrics to hit. Or you will have your registers taken over from people coming over because in their dept the registers are broke again. The appliance dept's have had brand new printers the company cannot get to print 7 months after grand opening. Need to print appliance specs for a customer, here is an embarrassing nope... The list goes on. From being REQUIRED to steal the competitions employees so you can staff your dept. to free "setup" and delivery very poor signage verbiage, lying installers, to senior JCP back people (the few to afraid to leave) will tell you it's just a never ending cartoon and a total unnecessary one for YEARS... Store mgmt likes to whisper a lot... The morning rally meetings are especially inspiring, how many credit (ICAPS) are you going to get today? Do your homework call / ask AROUND.

It is sort of hot in there. We are required to ask each customer if they want to sign up for a JC Penney Card, I didn't mind that, but then began to get pressured to meet a quota of credit cards of at least 2 per week i think it was, I don't remember, but I do remember hardly ever hitting the quota (sometimes your co-workers will give you theirs if you need it to meet the quota) but all you can do is ask the customer, so it should not be a quota. I left because I couldn't meet it and don't like high pressure sales, but still miss this job.