JCPenney reviews

3.3

52% would recommend to a friend

(13,518 total reviews)
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Marc Rosen

62% approve of CEO

35% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jun 20, 2018

General Manager

Recommend
CEO approval
Business Outlook

Pros

Good associate discount which also worked in Sephora and the salon.

Cons

This company is a dying company and will probably see the end soon. They cut costs in the wrong places. Salary restraints make running the store nearly impossible. They do not care about their employees and continue to make one bad decision after another.

2.0
Aug 3, 2017

No Work/Life Balance

Recommend
CEO approval
Business Outlook

Pros

Very established retail company with a well known reputation. Doing much better now than a few years ago.

Cons

No work/life balance. Very little professionalism, lack of respect. The low people do all the work and get 0 credit. Almost impossible to get promoted in a decent time.

1.0
Jul 27, 2017

Run don't look behind - IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have a job but never know when you will be asked to leave. And you get to work on some latest tech.

Cons

This is a top down company, someone at top decides and everyone has to fall in line. Absolutely no work life balance: managers take crazy projects to get promoted and whip up developers to work on for 16+ hours even on weekends to complete their projects. They say they follow agile but in the name of agile you will be handed crazy targets. Workers are threatened to put crazy hours and let go if you don't comply. Most of the management and IT department is of Indian decent so forget about American culture. Threats yelling and finger pointing were regular. Favoritism is for real you can hear non english conversation all the time. If you don't toe the line you will be asked to leave. Goals are tied more to management success vs. company need. Software launched to make the date is often not ready and full of defects. Blatant favoritism towards Indians from Indian management most Americans left already, lot of Micro Management. Contractors are at key positions and tend to share no knowledge so their contracts are not terminated. Stay away!!! I saw so many talented coworkers leave.

Viewing 22 - 24 of 13,518 Reviews

Glassdoor has 13,859 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.