JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
avatar

Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Jun 22, 2025

Best retail job

Recommend
CEO approval
Business Outlook

Pros

Slow pace retail store. Schedule flexibility. No experience needed

Cons

Minimum starting pay. If working in a big store the miscommunication between all the supervisors could be a problem.

3.0
Jun 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots open and available hours to work.

Cons

Almost never any customers. All older customers who are not interested in brands carried.

2.0
Jun 20, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People were friendly there sometimes

Cons

Late hours and no work like balance

Viewing 271 - 273 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.