JCPenney reviews

3.3

52% would recommend to a friend

(13,525 total reviews)
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Marc Rosen

63% approve of CEO

37% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Jun 20, 2025

Best culture

Recommend
CEO approval
Business Outlook

Pros

Best environment Employee friendly policy Great leadership Great opportunity to learn technical knowledge

Cons

Slow business learning Less end to end responsibility and responsibilities Average salary hike

5.0
Jun 19, 2025

Teen job

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Good discounts Friendly staff

Cons

Too big for managers to manage

Viewing 274 - 276 of 13,525 Reviews

Glassdoor has 13,866 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.