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JM Family Enterprises

Engaged Employer

JM Family Enterprises reviews

3.9

83% would recommend to a friend

(305 total reviews)
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Dan Chait

92% approve of CEO

80% positive business outlook

JM Family Enterprises has an employee rating of 3.9 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JM Family Enterprises employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

305 reviews
1.0
Sep 24, 2022
Recommend
CEO approval
Business Outlook

Pros

I can not believe how beautiful the buildings are. Our ancillary benefits are hard to beat.

Cons

I am troubled by how we operate and treat each other. I hope in the future that my department can lead the way in being an example of our corporate values but at the current time we see ourselves as separate from the business. When I am made aware of difficult situations, many times I am unable to directly help despite wanting to because “the business can do what it wants”. I have aspirational hopes that in time we can treat each the way we saw Mr. Moran treat others.

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JM Family Enterprises Response
3y
Thank you for taking the time to leave your review. We'd like to hear more specific feedback from you. We encourage you to share your thoughts and concerns with your leadership team directly.
1.0
Sep 12, 2022

Not the same

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loyal to the associates, very secure employment

Cons

Been going downhill for a while now, severe lack of innovation, minimal collaboration, leads to everyone protecting their turf attitude

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JM Family Enterprises Response
3y
Thank you for taking the time to leave your feedback! We would like to learn more about your concerns. These items are important to us and this is not the type of feedback we frequently hear. Please feel free to email me your contact information to talentacquisition@jmfamily.com directly to discuss further.
4.0
Aug 28, 2022

Call center

Recommend
CEO approval
Business Outlook

Pros

Online knowledge sharing tools to help with confusing calls.

Cons

Calls transferred to us without summary of call issue.

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JM Family Enterprises Response
3y
Thank you for taking the time to leave feedback. We'd like to learn more about your experience. Please be sure to connect with your Leadership Team to share your concern regarding the transferring of information on the calls.
Viewing 82 - 84 of 305 Reviews

Glassdoor has 401 JM Family Enterprises reviews submitted anonymously by JM Family Enterprises employees. Read employee reviews and ratings on Glassdoor to decide if JM Family Enterprises is right for you.