Is Jack Henry & Associates a good company to work for?

Jack Henry & Associates has an overall rating of 4.2 out of 5, based on over 1,376 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 85% of employees would recommend working at Jack Henry & Associates to a friend and 80% have a positive outlook for the business. The best reviews about Jack Henry & Associates have been left by employees working as Business Analyst , Implementation Coordinator and Manager .

Does Jack Henry & Associates pay their employees well?

According to anonymously submitted Glassdoor reviews, Jack Henry & Associates employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Jack Henry & Associates. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Jack Henry & Associates?

85% of Jack Henry & Associates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jack Henry & Associates 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Jack Henry & Associates?

Software Engineer (52) , Senior Software Engineer (33) , Technical Support Representative (27) , Programme Analyst (18) , Project Manager (18) , Customer Service Representative (17) , Manager (17) , Product Support Representative (17) , Fraud Analyst (16) , Network Engineer (16) , Business Analyst (13) , Implementation Coordinator (11) , Analyst (10) , Applications Analyst (10) , Technical Support Engineer (10)

What are the pros of working at Jack Henry & Associates according to real employee reviews?

"Jack Henry company has a great benefit package that I believe is one of the best out there" ((in 210 reviews)); "Great work life balance and flexility with remote/hybrid options." ((in 87 reviews)); "People there are great to work with and very talkative." ((in 86 reviews)); "Great culture: Employees feel valued not like a number." ((in 79 reviews)); "Allowed to work from home and dress code is business casual." ((in 59 reviews))

What are the cons of working at Jack Henry & Associates according to real employee reviews?

"Jack Henry has historically allowed top tier talent to leave the company simply based on low pay." ((in 79 reviews)); "In some cases the project managers have way too many concurrent projects." ((in 50 reviews)); "No training only SOP and do it yourself" ((in 28 reviews)); "low salary and bonus conpared to other competitors" ((in 25 reviews)); "Bad upper management, makes you feel unheard" ((in 23 reviews))

What are employees saying about Jack Henry & Associates layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jack Henry & Associates layoffs and their outlook for job security at Jack Henry & Associates in 2026.

What are the top reviewed Jack Henry & Associates locations?

Springfield , Monett , Allen , San Diego , Lenexa , Seattle , Birmingham , Houston , Dallas , Charlotte , Elizabethtown , Louisville , Atlanta , Brentwood , Kansas City , Minneapolis , Overland Park , Alpharetta , Chicago , Joplin , New York , Omaha , Oklahoma City , Indianapolis , Branson , Saint Louis , Plano , Nashville , Columbus , Cedar Falls

Jack Henry & Associates reviews

4.2

85% would recommend to a friend

(1,305 total reviews)

Greg Adelson

92% approve of CEO

80% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Senior management

3.9

Career opportunities

3.8

Compensation and benefits

Jack Henry & Associates has an employee rating of 4.2 out of 5 stars, based on 1,305 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Jack Henry & Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 2, 2025

Great Company

Application support analyst

Recommend

CEO approval

Business Outlook

Pros

excellent pay, great culture, lots of room for improvement

Cons

constant travel, hectic schedule, ambitious goals/deadlines

Jack Henry & Associates Response

7mo

We appreciate you taking the time to share your thoughts about working at Jack Henry. We appreciate your positive feedback on our compensation package, many opportunities for growth, and extraordinary culture! We are committed to creating a positive and flexible environment that supports associates’ well-being. If you have any specific suggestions or feedback, please reach out to your leader, your HR Business Partner, or email us directly at humanresources@jackhenry.com. Thanks for all you do to take care of your co-workers, our clients, and our company. Keep up the great work!

5.0

Sep 18, 2025

Great Job!

Contracts billing support analyst

Recommend

CEO approval

Business Outlook

Pros

Very stable job, great work environment, supportive managers & co-workers, remote & in-office work flexibility, company strongly promotes work/life balance. Very good sick & pto time.

Cons

Pay could be just a little more, compared to competitors it's a little low. Sometimes work can be very stressful.

Jack Henry & Associates Response

9mo

We appreciate you taking the time to share your thoughts about working at Jack Henry. We’re glad you enjoyed the benefits, including the generous Paid Time Off (PTO) program and work/life balance, we offer Associates. It’s fantastic to hear that you find the leadership and your peers to be supportive. We continuously assess our total rewards package, including compensation, and strive to ensure our compensation practices are fair, competitive, reflective of market trends, and aligned with industry standards. Jack Henry demonstrates a strong commitment to career growth and associate development with continuous learning initiatives such as our virtual learning and professional development opportunities, leadership development programs, internal mobility program, mentorship program, tuition reimbursement, recognition and rewards program, and more. Please feel free to reach out to your HR Business Partner, or email us directly at humanresources@jackhenry.com for more information on these offered programs. Thanks for your continued commitment to doing the right thing and doing whatever it takes – and we hope you’re having fun while you’re at it.

5.0

Sep 17, 2025

This is a place where you want to work and stay for the long haul.

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Flexible working conditions Company culture Work Life Balance Company appreciates and supports employees Opportunities to work on innovative project involving leading edge technology Benefits and time off Decent pay

Cons

Lots of things going on and it can at times get a little overwhelming. That's probably expected to happen everywhere though.

Jack Henry & Associates Response

9mo

Thank you so much for sharing your experience at Jack Henry. Your thoughtful list of “pros” has us smiling – we couldn’t agree more with what you’ve listed. Providing a positive and supportive working environment is a top priority for us! We understand there are busier times. Feel free to reach out to your leadership, or to your HR Business Partner, or email us directly at humanresources@jackhenry.com if you need support. We are committed to creating a positive work environment for all associates. Thanks for all you do at Jack Henry. We look forward to a bright future ahead, together!

Viewing 40 - 42 of 1,305 Reviews

Jobs at Jack Henry & Associates

Application Support Analyst II

Application Support Analyst II

Application Support Analyst II

Fraud Support Call Center Representative (CCC)

Fraud Support Call Center Representative (CCC)