Is Jack Henry & Associates a good company to work for?

Jack Henry & Associates has an overall rating of 4.2 out of 5, based on over 1,376 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 85% of employees would recommend working at Jack Henry & Associates to a friend and 80% have a positive outlook for the business. The best reviews about Jack Henry & Associates have been left by employees working as Business Analyst , Implementation Coordinator and Manager .

Does Jack Henry & Associates pay their employees well?

According to anonymously submitted Glassdoor reviews, Jack Henry & Associates employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Jack Henry & Associates. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Jack Henry & Associates?

85% of Jack Henry & Associates employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jack Henry & Associates 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Jack Henry & Associates?

Software Engineer (52) , Senior Software Engineer (33) , Technical Support Representative (27) , Programme Analyst (18) , Project Manager (18) , Customer Service Representative (17) , Manager (17) , Product Support Representative (17) , Fraud Analyst (16) , Network Engineer (16) , Business Analyst (13) , Implementation Coordinator (11) , Analyst (10) , Applications Analyst (10) , Technical Support Engineer (10)

What are the pros of working at Jack Henry & Associates according to real employee reviews?

"Jack Henry company has a great benefit package that I believe is one of the best out there" ((in 210 reviews)); "Great work life balance and flexility with remote/hybrid options." ((in 87 reviews)); "People there are great to work with and very talkative." ((in 86 reviews)); "Great culture: Employees feel valued not like a number." ((in 79 reviews)); "Allowed to work from home and dress code is business casual." ((in 59 reviews))

What are the cons of working at Jack Henry & Associates according to real employee reviews?

"Jack Henry has historically allowed top tier talent to leave the company simply based on low pay." ((in 79 reviews)); "In some cases the project managers have way too many concurrent projects." ((in 50 reviews)); "No training only SOP and do it yourself" ((in 28 reviews)); "low salary and bonus conpared to other competitors" ((in 25 reviews)); "Bad upper management, makes you feel unheard" ((in 23 reviews))

What are employees saying about Jack Henry & Associates layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Jack Henry & Associates layoffs and their outlook for job security at Jack Henry & Associates in 2026.

What are the top reviewed Jack Henry & Associates locations?

Springfield , Monett , Allen , San Diego , Lenexa , Seattle , Birmingham , Houston , Dallas , Charlotte , Elizabethtown , Louisville , Atlanta , Brentwood , Kansas City , Minneapolis , Overland Park , Alpharetta , Chicago , Joplin , New York , Omaha , Oklahoma City , Indianapolis , Branson , Saint Louis , Plano , Nashville , Columbus , Cedar Falls

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Jack Henry & Associates

Jack Henry & Associates reviews

4.2

85% would recommend to a friend

(1,305 total reviews)

Greg Adelson

92% approve of CEO

80% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Senior management

3.9

Career opportunities

3.8

Compensation and benefits

Jack Henry & Associates has an employee rating of 4.2 out of 5 stars, based on 1,305 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Jack Henry & Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Aug 13, 2025

Working at Jack Henry & Associates

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

Jack Henry really cares about it's employees. It became apparent that this was the case when COVID happened. They didn't hesitate to have us start working from home. Placing our well being over any logistics caused by at home employment.

Cons

I'm not a fan of the heath insurance provided by the company. My local hospital system has bumped heads with them and I've almost lost my PCP a number of times because of this.

Jack Henry & Associates Response

9mo

Thank you so much for sharing your experience as an associate at Jack Henry. We’re so glad you’re part of our team! It’s fantastic to hear that you find the leadership team to be caring and value your co-workers at Jack Henry. We strive to create an environment where everyone feels cared for, valued, and supported. We appreciate your feedback on your personal experience with your health insurance. We are committed to continuously listening to associates and improving programs and benefits so that they align with your needs. If you need additional support with your benefits, feel free to reach out to your HR Business Partner or email us directly at humanresources@jackhenry.com. Thank you for all that you do for Jack Henry.

3.0

Aug 7, 2025

Would be great if management would get out of the way

Accountant

Recommend

CEO approval

Business Outlook

Pros

Pay, co-workers, benefits, PTO, flexibility

Cons

Some managers can only micromanage. It’s immensely demotivating.

Jack Henry & Associates Response

9mo

Thanks for taking the time to share insights while you were an associate at Jack Henry. We appreciate your positive feedback on our total rewards package and your previous team members! We appreciate your candid feedback about your experience with leaders in your business unit. We strive to foster a positive, supportive, and inclusive work environment for all associates. We wish you continued success in your career.

3.0

Aug 7, 2025

Salary

Credit risk analyst

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance and team members

Cons

The compensation is not very competitive

Jack Henry & Associates Response

9mo

Thank you for taking the time to share your experience as an associate at Jack Henry. We’re glad you enjoy your team and the flexibility Jack Henry offers! We appreciate your candid feedback about the compensation. We continuously assess our total rewards package including compensation, to ensure it remains competitive, reflective of market trends, and aligned with industry standards. If you have any questions, feel free to reach out to your leader, HR Business Partner, or email us directly at humanresources@jackhenry.com. Thanks for all you do at Jack Henry.

Viewing 46 - 48 of 1,305 Reviews

Jobs at Jack Henry & Associates

Application Support Analyst II

Application Support Analyst II

Application Support Analyst II

Fraud Support Call Center Representative (CCC)

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Would be great if management would get out of the way

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