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Jack in the Box

Is this your company?

Jack in the Box reviews

3.5

48% would recommend to a friend

(3,169 total reviews)

Darin Harris

61% approve of CEO

44% positive business outlook

Jack in the Box has an employee rating of 3.5 out of 5 stars, based on 3,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jack in the Box employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Apr 16, 2018

Unprofessional and juvenile

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Jack, the mascot, and that's basically the pros.

Cons

The people working at the corporate office is astoundingly unprofessional. They argue just for the sake of arguing in meetings, etc. I go to meetings and ignore 90% of the content. Why bother say anything meaningful when all you get is belligerent, tactless, individuals? I see no reason why I should give them ideas on how to improve the culture, people, processes when they don't know how to listen. They don't know how to recognize talent. It's utterly pathetic that they hire friends and family members. What happens when you hire and work with like minded people for years? Complete lack of creativity and competency. The most hilarious and ridiculous thing is that they don't even recognize it. My question is: If they're so smart, bright, talented then why is Jack in the Box shrinking, had to sell of QDOBA, and had to sell corporate owned restaurants to franchisees? They walk around the corporate office like entitled non-contributors. They don't contribute anything to the Jack brand, but they feel entitled for just being there. Jack in the Box is a dying brand. The new CFO and COO aren't going to help. How are they going to topple McDonald's, In-N-Out, etc? It doesn't matter what strategy they use, it'll fail. QSR has already been commoditized and the fast food restaurant with the highest market share won. Please don't talk about In-N-Out. They're a niche player and I can guarantee that they can't scale like McDonald's. The fast food industry is dead. The food kills you...period! Every year people are catching on. I was embarrassed to have worked there, knowing that I contribute to hundreds of thousands of deaths per year. The fast food industry can refute this all they want, but the truth, and it has been proven, is fast food kills. Compensation is below market average. Benefits are $600/month for employee & family under Kaiser. I get the exact same benefits at my current employer at 2/5 the cost. I like the CEO, but he's surround by incompetent team members at the VP level and below. The managers, at the corporate office, are atrocious. The nightly janitor is more creative and competent at his job, then 95% of the managers.

1.0
Feb 6, 2013

Monkeys could do a better job running this company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free drinks, casual dress code, fitness center, Jack in the Box restaurant in the building (not open to public), and pretty good health benefits...

Cons

Where do I begin? This place is going down the toilet fast! Ever since Paul (former COO) left, it's been a nightmare. The executives have no idea what they're doing and were only promoted based on who they are friends with or who they worked with in the past. They don't give a crap about their employees and unless you're in the "inner circle", you'll never have a chance for advancement. They'll say they can't afford giving bonuses, yet I know for a FACT the CEO gets a 7-figure bonus each year. They have laid off or "encouraged early retirement" for approx. half the corporate workforce in the past year and are outsourcing as many departments as they can for the cheapest prices possible.

2.0
Oct 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Corporate positions have good life balance Nice facilities at corporate office Most of the employees are great (still a few mean girls left) Decent benefits as expected from a corporate place Good place to work if you are young

Cons

Management is completely lost . Management is focused on Wallstreet and franchisees - not the consumer Company has sold out and lost its soul They are not looking for independent thinkers. Just be a "yes man" and you will fit right in at corporate. Company is no longer trying to be quality - just, cheap food that can be served fast. They have not embraced that consumers are changing their food habits. The company is dated and does not want to face the future trends. They are just going for the quick buck for the short term. They just purged and downsized the company and got rid of all the old, long term employees.

Viewing 1 - 3 of 3,169 Reviews

Glassdoor has 3,433 Jack in the Box reviews submitted anonymously by Jack in the Box employees. Read employee reviews and ratings on Glassdoor to decide if Jack in the Box is right for you.