Jama Software reviews

3.9

76% would recommend to a friend

(117 total reviews)
avatar

Marc Osofsky

80% approve of CEO

75% positive business outlook

Jama Software has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jama Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
1.0
Mar 4, 2020

If only they'd dogfood

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Portland office is at a MAX stop, and 2 blocks from Waterfront Park. • Office is in a converted mall, which actually works out better than you might imagine. • Didn't make me sign an NDA.

Cons

• Office is at a MAX stop, blocks from Pioneer Place. Hope you enjoy random interruptions throughout the day of police activity, people setting garbage cans on fire, and only being able to use certain entrances and exits because of it. Oh and all of the parking garages near the office are almost $20 a day. • Company actively refuses to dogfood their software — who needs to use software that can track requirements and testing and also handle knowledge management? Surely not a software company making software to be used to track requirements and testing and knowledge management. • Toxic, backwards facing culture. Unless you're on a progressive team you'll probably want to go back into the closet if you're queer, and don't expect anyone to take mental health (or the effects of the toxic workplace) seriously. If you do take a job at Jama be prepared to meet three kinds of people: unsuspecting interns (who they are actively shielding from the toxicity), folks with Stockholm Syndrome who matriculated up from being interns and think the behavior is OK, and of course the folks perpetrating and furthering the toxic culture. • Won't pay market rates, will make you wear too many hats: hope you like making 10% less than folks downtown all with the honor of doing too much work and without any redundancy in staff with your skillset. Kiss the prospect of vacations goodbye.

3.0
Nov 4, 2022

Lost in the shuffle

Recommend
CEO approval
Business Outlook

Pros

Great software, an energized development and product team, passionate operations team, motivated sales. Making money hand over fist; blew away financial expectations for every quarter of my employment.

Cons

My specific position began in an idyllic fashion with a fully staffed department. After the departure of two key staff members (co-lead and developer), the workload stalled as we outsourced and tried to cover other desks. Too many applications in our tech stack led to a lack of ownership or pride in any of them. Training stalled as the supervisor tried to cover the developer's desk. I was not trained to lead, but to cover. When a new director was brought on no attention was paid to the current process or workload, only an effort to completely replace. I was suddenly thrust into a position to which I was not trained and I was humiliated by failures I couldn't control. After all, you don't know what you don't know, and if there is no investment of time you will never know it.

5.0
Sep 23, 2021

Growing market-leading company; competent, results-focused leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Company setting record results under new, experienced, growth-mindset CEO and leadership team; we consistently earn our bonuses now -Data-driven and results focused; your impact and contributions are what matter; prior leadership valued beers, buddies, and high-fives; people are finally recognized for their performance and not how long you’ve been friends with the CEO (of course, for some, this shift is uncomfortable) -Employees are empowered to contribute ideas and drive real change through an established process of developing and testing hypotheses -DEI efforts are no longer solely performative in nature; employees were empowered to define a mission, set goals, and implement programs to bring them to life; the feeling of inclusivity is real – Goodbye Bro culture! -Market competitive pay; excellent benefits; flexible work framework since leadership cares more about results than time in your seat; seamlessly shifted to virtual first

Cons

-Change can be hard; some of the folks that have been here for a long time are clinging to the old ways of lack of accountability or results and can introduce negativity. -While shift to virtual first was essentially seamless, company could’ve offered a more generous “get started” home office reimbursement -Too many disparate internal systems and little in the way of change management which can lead to a lot of cross-functional frustration; growing pains

Viewing 13 - 15 of 117 Reviews

Glassdoor has 128 Jama Software reviews submitted anonymously by Jama Software employees. Read employee reviews and ratings on Glassdoor to decide if Jama Software is right for you.