Jama Software reviews

3.9

76% would recommend to a friend

(117 total reviews)
avatar

Marc Osofsky

80% approve of CEO

75% positive business outlook

Jama Software has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jama Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
5.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The best part about being a software engineer at Jama is that they truly care about what you want and where you are headed in your career. It isn't just talk, either. If you are interested in learning a new skill, trying a new position, pushing yourself further in some way, then management does everything they can to give you that opportunity. The team is very close and fun to be around, and many times work didn't feel like work. Jama spends a lot of time and money on events that bring the employees closer together. It truly did feel like a family, and I have many great relationships still with the people I worked with. Jama does great at recognizing achievement and rewarding hard work. How much responsibility and influence you have isn't based on what your resume says or how well you can talk about yourself - it's based on you actually getting stuff done, and being a strong team member that is willing to help others out and make everyone better. So for the ambitious developer, Jama is a great place to be - you will learn, grow, be challenged, and be rewarded. For the developer that feels they should be respected and appreciated for their "senior level" status and not what they do everyday, probably won't be too happy.

Cons

Engineering started to move a little slower in my last year or so. Maybe simply a result of Jama's growth, but there were times I felt we were too scared to take risks, and maybe added some unnecessary overhead with processes and procedures.

3.0
Jan 3, 2017
Recommend
CEO approval
Business Outlook

Pros

While the product pissed me off like clockwork (I worked in Support while I was there; it was going to happen anyway) it's really great and interesting software, and I loved working with it. The people are fantastic, smart as hell, and fun to work with. I loved having friends in every department. I had the best manager and best team I have worked with thus far, and I'm really going to miss them. The office is beautiful, has a rooftop area, and is close to the riverfront.

Cons

I left because there was no opportunity for me to move into the department that I wanted to be in. If that opportunity was ever going to present itself, I would not have had a reason to leave Jama. There used to be a lot of career advancement opportunity within the company, and there still sort of is for some departments, but not so much for the folks in Support. My manager gave me and my teammates a lot of opportunity to grow within support, which I really appreciated, and I was able to learn a lot. But to be honest, it felt like I was boxed in. It's important to clarify that when I asked to learn more about another department, I was never denied that learning opportunity. Movement into other departments might have been stagnant for Support the past 1.5-ish years, but Jama is still very much so supportive of cross-departmental learning opportunities.

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Jama Software Response
9y
Thank you very much for sharing your review. I agree with you that our Customer Care team is an absolutely critical part of our organization and will do my best to make sure I and the rest of the executive team understand their challenges and how to support their continuous learning and growth. I’m sorry we weren’t able to make the career transition happen for you within Jama, but I’m glad that you had a great management experience and were able to learn, grow, and build solid experience while you were here. I wish you the best in your new role!
2.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone is very friendly and easy going. Employee on-boarding is very good and everyone is very eager to help you succeed. Great company if all you want to do is put in your 7.5 hours and bike home.

Cons

There is no real engineering management or direction. There are some very good engineering managers (mine fell into the great camp), but zero technical direction or leadership as a whole. The software arm of the company consists of mostly simple feature work dictated by project managers with little-to-no engineering knowledge. Everyone is out the door at 5pm sharp. No real drive to do anything exciting technically, and the software is very rudimentary. Trying to improve processes or technology, or being critical of anything at the company, is looked on poorly. My experience was that the higher ups simply want you to shut up and follow orders. Spring and Hibernate Java with ExtJS front-end application that scales poorly. This is from the perspective of an engineer working on back-end services, so YMMV.

Viewing 25 - 27 of 117 Reviews

Glassdoor has 128 Jama Software reviews submitted anonymously by Jama Software employees. Read employee reviews and ratings on Glassdoor to decide if Jama Software is right for you.