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      James Avery

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      James Avery reviews

      4.3

      86% would recommend to a friend

      (524 total reviews)
      avatar

      John McCullough

      90% approve of CEO

      74% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.4

      Diversity & inclusion

      4.3

      Work/Life balance

      4.0

      Senior management

      3.9

      Compensation and benefits

      3.8

      Career opportunities

      James Avery has an employee rating of 4.3 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The James Avery employee rating is 24% above average for employers within the Manufacturing industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      524 reviews
      4.0
      Sep 16, 2012

      They had good management and were reasonable flexible with hours.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      First off, the discount is great for buying personal jewelry or using it to get gifts for friends. Second, the management is really nice as long as you do your job. It isn't over taxing in effort mentally or physically.

      Cons

      Standing up for hours on end with the only relief being your break or kneeling to stock or sort the jewelry drawers can be hard on your feet and back. As in all retail, customers can be hard to deal with when something takes too long or does not go exactly as they planned.

      3.0
      Jul 18, 2012

      Working at James Avery Store

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stores are well-maintained, work environment is attractive. Product is light-weight, very little physical effort to the job. Jewelry discount is OK if an associate wishes to purchase. Customers are faithful to the brand and the entire job is about pleasing existing customers rather than attracting new customers, which can be good if you're not a salesperson and prefer to let the customer just ask for what they want and you give it to them.

      Cons

      If you're a good salesperson, you'll enjoy working more and make more money elsewhere. No commission structure. No objective measurements used (UPT, email capture, ADS) to evaluate sales associate's performance. Stores are consistently over-staffed for customer traffic, so time creeps by (with the exception of December and May). If you're a person who likes to keep busy at work, this isn't the job for you. Store management isn't customer-focused--they are internally focused and more worried about what Kerrville HQ thinks than what a customer thinks.

      4.0
      May 20, 2012

      great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits vacation time discount nice employees nice customers nice jewelry texas based appreciated friendly easy to talk to low turnover

      Cons

      long hours poor work/life balance don't get to take all of your vacation due to blackout periods retail rude customers

      Viewing 514 - 516 of 524 Reviews
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      Glassdoor has 560 James Avery reviews submitted anonymously by James Avery employees. Read employee reviews and ratings on Glassdoor to decide if James Avery is right for you.