James Avery reviews

4.3

86% would recommend to a friend

(524 total reviews)
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John McCullough

90% approve of CEO

74% positive business outlook

James Avery has an employee rating of 4.3 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The James Avery employee rating is 24% above average for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

524 reviews
1.0
Sep 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Beautifully designed stores Excited & affluent customers High quality product Abundant stock Individual work stations Aggressive "Mystery Shop" program Personal time off 30-40% Employee discount Cameras throughout the store Employee manual is well-defined Upper Management in Kerrville swiftly researches and remedies issues employees have with local Management

Cons

30min lunch No health insurance for Sales Associates No college degree required for Managers Working for a company that touts Christianity but is open on Sunday. Chik-fil-a, for example, is a Christian-based company that knows to not open on Sunday. Required to stay in the store until after 10pm some nights for miscellaneous chores Managers (Mgr., Asst. Mgr.) earn $12.-14./hr. + store performance bonus Sales Associates earn $8.-9.75/hr., no commission, no bonus The pay is not enough to buy gas, wardrobe & dry cleaning to do a good job at work much less pay mortgage, utilities, day care, car maintenance, groceries, health insurance, tithe, etc. The Avery pay scale is suitable for non-primary breadwinners including housewives, students, pensioners & non-degreed . The primary qualification to become an Avery Mgr. is to have been there longer than the next employee. Mgrs. are unschooled in how to effectively deal with people, both customers and employees. I witnessed consistent unprofessional behavior from Mgrs., including fraternization, favoritism, undermining employees, false accusations, jealousy, gossiping, being unaccomodating to customers, pettiness, power mongering, etc. It was astonishing to me how these Mgrs. could make selling adorable charms to happy customers such a demoralizing and miserable experience. The Mgrs. I witnessed as an employee came across like a bunch of power-starved old bitties who didn't qualify to work anywhere else. At $14./hr., you get what you pay for. During my employee review my Mgr. would not give me 100% on my review in spite of my documented stellar performance, stating with a chuckle, "There has to be something bad in there!" I insisted she provide documentation for the "bad" she was referring to; she gave me a blank stare and never did. I resigned shortly thereafter knowing I could not afford to put my career in the hands of James Avery Craftsman, Inc.; although when I was hired, I did my very best in the hopes of having a career there. The extremely high employee turnover speaks for itself.

2.0
Dec 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The other seasonals you work with are great. They pay above minimum wage and you get almost full-time hours leading up to Christmas. You also get handle lovely handmade pieces and shop for yourself as you pull jewelry for customers.

Cons

Some permanent part-time employees believe that they are above you because you're seasonal. They don't try to hide it, but at the end of the everyone is a sales associate. The only difference is some aren't returning after the holiday season. Some permanent part-timers were really nice.

5.0
Jun 19, 2018

Wonderful company to work for!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are family owned and operated, and treat their employees like family. There are no commissions just a flat rate of pay and potential for bonuses.

Cons

Majority of the stores are in Texas

Viewing 13 - 15 of 524 Reviews

Glassdoor has 560 James Avery reviews submitted anonymously by James Avery employees. Read employee reviews and ratings on Glassdoor to decide if James Avery is right for you.