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      Jamf

      Engaged Employer

      Jamf reviews

      3.0

      34% would recommend to a friend

      (635 total reviews)
      avatar

      Beth Tschida

      100% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Jamf has an employee rating of 3.0 out of 5 stars, based on 635 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jamf employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      635 reviews
      1.0
      Oct 28, 2022

      Absent Leadership & Poor Compensation

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Work Test Devices Co-Workers are outstanding minus hit or miss with leadership. Get to email and zoom. Don't have to take calls unless service desk (like once a quarter for extra pay)

      Cons

      During Live Escalation I was left to work over 4 hours in a row and ended up seeing double and almost passed out on the job due to no food. I repeated asked for help for the customer and due to how I was feeling. After contacting 8 managers over a hours worth of time and no one would help or respond. I decided to call it quits for the day. I let them know but they had no clue. They only found out after I filled a complaint and followed up with leadership when I got back. Glad I was not someone who needed real medical help. Kind of odd they would be so out of touch to let poeple having health problems just possibly die at their desk. HR did nothing about this after filing the complaint. This brings me to the point. Jamf leadership is overworked and a disaster. Jamf is falling apart and has the wrong higher up leadership that is not right for the size of the company it has become. They need people who know what they are doing, how to allocate resources, and listen to feedback. Jamf is Growing rapidly but bleeding people due to poor resource allocation and compensation. Below Market Compensation and favors midwest people over more expensive markets. I was a top 3 performer and people with half the results I had were making much more than me. Jamf was unable to do a market adjustment due to rapid growth and cant accommodate individuals. Too busy for people to function. I found a job for 15k more and it is easier. Training when you start but they do not invest much in training and development after the fact. You wont be quality checked on knowledge and asked to do a large amount of third party work with no training or environments. This can be a plus if you work well with peers and utilizing your resources in slack. However, this is not sustainable and so much time is wasted reinventing the wheel due to a lack of resources or knowledge. Very tone deaf towards diversity. Expect to be dead named regularly and passed up on Job opportunities. This was not my scenario but saw this regularly. It was mind blowing. They used seasons of love from RENT to announce they are no longer covering covid pay. So many weird things like this happened here and I cant place how this is happening. I have worked for multiple other tech companies from large to start ups of 100. This place was the wild west.

      avatar
      Jamf Response
      3y
      Thank you for providing feedback; employee feedback is very important to us. We wanted to take the opportunity to address some points raised in your review. We take employee health, wellbeing and safety seriously and upon the HR investigation offered solutions to modify shift schedules going forward to make sure these concerns did not reoccur. We were not made aware of concerns of deadnaming of colleagues in the investigation, and we appreciate you raising these concerns because we cannot address specific issues we don’t know about. Please provide more detail so that we can look into these issues and take appropriate action under our anti-discrimination policies. You also provided feedback on compensation. We continue to build structure and stability as we settle into the growth and success of our company, including ongoing reviews and market adjustments of compensation benchmarks to ensure competitive total compensation.
      1.0
      Feb 4, 2021

      Struggles w/ Middle Management & HR

      R&d
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work environment Compensation inline with market average

      Cons

      Toxic work culture. My department lived in fear of saying the wrong thing. From my point of view, decade long grudges were held by middle management that caused top performing employees' careers to be held hostage. Middle management's actions did not match company values when it came to ensuring a diverse and inclusive workplace. When concerns were raised to HR, there was no follow through or empty promises were made.

      avatar
      Jamf Response
      5y
      Thanks for taking the time to share this feedback with us. We appreciate your comments and strive to promote a culture of openness and acceptance. All voices are critical to our innovation, collaboration, and growth. We seek to learn how we can do better so that all our Jamfs feel comfortable to be their whole selves both inside and outside the workplace. Our commitment to inclusion and diversity is unwavering and though we continue to make strides, we recognize there are still areas for improvement. Our intention is to make Jamf a great place to work for everyone. Feel free to reach out to me directly if you want to discuss your concerns further – VP Human Resources, amy.rennock@jamf.com
      3.0
      Apr 21, 2016

      Declining rapidly

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Laid back atmosphere, room for growth, some positions have competitive wages for the area based on education/experience. If you are someone who can take initiative, approach new things with an open mind, work well with difficult personalities, take constant changes in direction with stride, and be committed to educating yourself and improving the way things are done, you will go far.

      Cons

      The company is growing at a rate that is not being handled well, causing too much chaos. Original values have been debased into things that are simply recited to new hires or repeated over and over until they lose their original meaning. There used to be a sense of ownership for what JAMF was. We were proud of what we were doing and took pride in working hard towards improvement. There was an implied trust between everyone, which worked when JAMF was smaller because in general, the people who were hired back then were 5 star employees. It used to be practice to hire "good people" because you can train good people to have technical knowledge. You can't train "bad people who happen to have a lot of technical knowledge" to be "good people". Everyone was expected to be capable of learning independently, to make things easier on others (not just yourself), to help out struggling team mates, and to work towards self improvement, improving the product, and improving the experience of the customer. Because the company is growing so fast and dynamically changing, the bar appears to have been lowered for new employees and elevated for the amount of work that is expected to be completed. People now blame others for things not being "better" or "easier". Instead of taking a bit of time to learn things and understand problems to work together and organize solutions, people make split decisions, cut corners, or find other people to take things off their plate. Silos have been created and management isn't ever on the same page. Priorities change rapidly. The solution is having a ton of meetings that no one can attend because everyone is in a constant state of confusion, frustration, and burnout trying to get the "real" work done.

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