Pay Concerns are Valid -- and unaddressed
Pros
Great culture that they've tried to maintain through working from home. They took Covid seriously and quickly adapted to remote work. Granting of RSU's when they initially went IPO regardless of tenure was a nice touch. Overall good benefits.
Cons
The overall compensation is concerning. More and more very skilled and tenured employees who have helped Jamf become the company it is today have left. Which then puts a strain on the organization as a whole as you're constantly bringing in new people that need extensive training... ultimately hurting the customer experience. The pay has not been addressed, even though during an all company meeting senior leadership touted the employee retention rate during the "great resignation" (which is skewed due to acquiring a new company last year, it almost felt like they were patting their own backs and the messaging was not received well amongst my peers) -- giving employees RSU's that need to vest over a 4 year period does not make up for inflation and/or put food on the table. It felt like a slap in the face addressing the concerns from engagement surveys. I don't know if senior leadership cares. When I started at Jamf I looked at it as a long term organization that I wanted to be at for a very long time, now I realize it's a great resume builder and in a revolving world of remote organizations it may be a good time to start looking. As a company that encourages relentless self improvement -- I feel that is just a buzz word. If you take concerns to middle management or offer advice on how to improve a process it's looked at as "that's just how we've always done it" the ability to give your customer a gold standard level of support is not there, unless the customer is paying for a premium service.
