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Jardine Matheson

Engaged Employer

Jardine Matheson reviews

3.9

74% would recommend to a friend

(156 total reviews)
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Lincoln Pan

100% approve of CEO

68% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Work/Life balance

3.9

Compensation and benefits

3.7

Senior management

3.6

Career opportunities

Jardine Matheson has an employee rating of 3.9 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jardine Matheson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by disability

Reviews by job title

156 reviews
3.0
Nov 9, 2017

All pain, no gain

Passenger services officer
Recommend
CEO approval
Business Outlook

Pros

There's always alot going on at Hong Kong airport.. Very active working environment, meet lots of different people.. The work itself isn't too difficult.. And there's a lot to learn.. If you don't want to see your family or have any free time whatsoever, this is the perfect job for you! It's a good stepping stone to transferring into other positions related to the services sector or anything airport related.. Since Jardine is well known for its ruthlessness..

Cons

Shift hours are tough, there's effectively no day off, extremely beauraucratic.. Senior staff are very moody, new employees do not feel at home at all.. If you want to see your family (or anyone that doesn't work at the airport) during your employment do not work here at all costs...

2.0
Jan 30, 2026

Gripped by uncertainty

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The core workforce is solid: approachable, grounded, and made up of people who generally treat one another well. Exposure to the realities of operating in Asian markets offers a useful learning experience. Many senior leaders present as personable and well‑intentioned and appear to be making genuine efforts to act in the company’s long‑term interests.

Cons

The organisation appears to be in a prolonged period of flux, with unclear direction and a noticeable impact on engagement and morale. Long-standing internal networks among senior staff seem to have outsized influence, occasionally resulting in roles being filled based more on tenure or relationships than on capability. Decision‑making is heavily politicized, with overlapping mandates and blurred accountability leading to stalled or unfocused initiatives. There is a mismatch between the scale of stated ambitions and the everyday behaviors on display, with interpersonal dynamics sometimes undermining progress.

Viewing 13 - 15 of 156 Reviews
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ReviewsJardine Matheson reviews

Glassdoor has 203 Jardine Matheson reviews submitted anonymously by Jardine Matheson employees. Read employee reviews and ratings on Glassdoor to decide if Jardine Matheson is right for you.