Jasper Mountain reviews

2.9

50% would recommend to a friend

(23 total reviews)

38% positive business outlook

Jasper Mountain has an employee rating of 2.9 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jasper Mountain employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

23 reviews
2.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Creativity with interventions and approach to working with children allows for flexibility and for staff to share their passions when the time allows for it. Emotionally the job can be rewarding at times. The common purpose of serving the children unites staff on shift. Free food for staff at meal times with children. Entry level opens doors with other organizations into government and non profit.

Cons

Staff turnover has been consistent since I worked here and I believe it’s because the business model worked for the founders but isn’t working as well now, with employees I know scraping by at best in this economy - even management. Other organizations in this field do not require bachelors degrees and pay $17 starting wage whereas Jasper Mountain pays $15 starting only if you have a bachelors degree. The main facility is out in the country side, which is a drive. Also beautiful, if it’s not fire season. Since managerial regime change in 2020 turnover has been massive. Most treatment team have been working for less than 1 year with only a handful of treatment team with experience over 3. Treatment team often has been left to manage the extremely challenging behaviors in the home with little support. Treatment team are often abused by the children: insulted, assaulted (sexually too), threatened, manipulated, yelled at, and children tend to make accusations against staff. Accusations, if escalated, can ruin careers and make it so someone isn’t able to work with children professionally, and/or fined, and/or otherwise. The State of Oregon is changing its approach to divert more children from residential programs as they have been found to be re-traumatizing (see Child Welfare Vision for Transformation in the State of Oregon.) Many children that come into the program are the most challenging nationally, and when they are all housed in the same place at the same time, a lot of things happen. Combined with a staff shortage, struggling support systems, and experience deficits and it’s pretty challenging. I have laid awake at night and suffered significant changes in my social-emotional state since working at Jasper. Through OHP or Kaiser, mental health services are somewhat slim; and many resources available for children are not available to staff. Like many work places, there is a clique or cliques and the politics add another layer of toxic to the environment. Newer staff check in about their experience with feeling “othered”; sort of like in Mean Girls. Support on shift can be sparse while friends talk and/or individuals are on their phones. The free food is often preprocessed and most of what is served I would not feed to my own children.

1.0
Jun 10, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved helping profoundly damaged kids. I felt like I made a difference, and could see how my positive interactions helped change the brains of severely traumatized children. In the beginning, I loved the other staff members also. Most seemed united in wanting to help kids, most were very dedicated and well-educated.

Cons

It's a challenging job where kids call you foul names and try to spit/hit/kick/punch you daily. Management depends on treatment staff (QMHA, bachelors degree) to provide high quality, round-the-clock mental health treatment, but does not appreciate or value treatment staff. With a 4-year degree, I made less than $11/hr. Favoritism is rampant, and staff turnover is the highest I've ever experienced. Large groups of staff quit at once, which puts remaining staff in danger when shifts are full of inexperienced newbies. It's a private company, and nepotism trumps competence. Management spins staff feedback when reporting to the board.

1.0
Dec 31, 2021

Look somewhere else

Recommend
CEO approval
Business Outlook

Pros

The pros to this job are the children. They are what should be the focus of this program as they have endured so much hurt already.

Cons

What you see and read on the website is in no way what goes on behind the doors of this place. When I first started here in 2017 it was a pretty amazing place on the surface. The Residential Director was present, checked in on staff always, would work on shifts to make things more stable, and would constantly remind staff of what the children needed to heal and what they did not need (harshness, physical force, punitive interventions). When there were holds she expected them to be done therapeutically and in a way that made kids feel safe and protected, not fearful. The Executive Director, Dave, was a bit intimidating and not super friendly, but he was smart and clearly knew what these very damaged kids needed. Fast forward to the retirement of both and the incoming new leaders. Not good. They aren't here for the kids, they don't care about the staff, and they are NEVER present. Horrible stuff goes on here now that shouldn't and they just cover it up. They are petty, play favorites, and coukd care less what happens as long as it doesn't come down on them. Many of us are leaving and we wish we could take the kids with us.

Viewing 4 - 6 of 23 Reviews

Glassdoor has 23 Jasper Mountain reviews submitted anonymously by Jasper Mountain employees. Read employee reviews and ratings on Glassdoor to decide if Jasper Mountain is right for you.