Excellent product and employees working under a fear culture
Pros
Worthwhile product, mostly fantastic and talented employees. Quality Department was well managed, helpful and friendly. Work was interesting and fulfilling when I was left to plan and complete projects.
Cons
Unexplained and unfair sackings contributing to a fear culture on the Operations side. Hierarchical nature between the US and UK, with the UK taking the fall for things that went wrong. R&D have relatively little accountability despite having more resources to study the processes. Planning was lacking, and projects were often reactive and unstable. There was no trust, flexible working was not permitted. Lip service was paid to mental health and wellbeing, but in reality little was done to help, eg allowing working from home/ flexitime for doctors appointments or childcare issues etc. This was despite this always being an option for senior management. Holidays had to be used by colleagues for childcare during Covid crisis. Sadly the culture of dog eat dog, bullying, and blame coming from the management undermined most of the positive experiences I had with the company. The culture of fear and blame lead to low motivation, stress, and burn out after a year.
