Jimmy John's reviews

3.7

69% would recommend to a friend

(8,754 total reviews)

James North

72% approve of CEO

50% positive business outlook

Jimmy John's has an employee rating of 3.7 out of 5 stars, based on 8,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jimmy John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

9K reviews
2.0
May 17, 2010

sad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

food. friends. city events. college

Cons

bad pay. not fair to people.

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

The people that I work with are some of the best people I have ever worked with, and the current GM is more than easy to talk to and is working off the clock to help fix the store and all of the problems corporate is making for no reason.

Cons

Corporate has decided to work a skeleton crew, it’s never more than a driver, manager, and in shop in store. It is impossible to get any work done, constantly drowning in work no matter how hard we try to get everything done because corporate keeps cutting hours to the point it’s stressing everyone out and nearly every employee is on the verge of walking out. I am the current employee of the month, and I have not been paid my promised bonus, gift card, or extra merch, and neither has the employee of the month before me. The area manager does as little as possible and lies directly to everyone about what he is doing, causing even more issues when we are in trouble. No one above the GM seems to care about anything so long as they can turn as high of a profit with as little employees as possible. Every single time a problem has been fixed by anyone, it is undermined by upper management who doesn’t even look at our store individually.

4.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

lifestyle is based around a lunch rush so mornings and nights are more relaxed. Making sandwiches is easy to teach/learn. Low barrier to entry.

Cons

Marketing is all over the place. Promo's that are ran are left up to the franchisee to bear the brunt of the cost. Seems like the brand cares more about opening new stores then helping existing ones be more successful/profitable.

Viewing 64 - 66 of 8,754 Reviews

Glassdoor has 9,139 Jimmy John's reviews submitted anonymously by Jimmy John's employees. Read employee reviews and ratings on Glassdoor to decide if Jimmy John's is right for you.