Jimmy John's reviews

3.7

68% would recommend to a friend

(8,740 total reviews)

James North

73% approve of CEO

51% positive business outlook

Jimmy John's has an employee rating of 3.7 out of 5 stars, based on 8,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jimmy John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

9K reviews
5.0
Aug 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Fast-paced (time flies by when you're working!), fun, consistent, and an AMAZING corporate training program. Best company culture I've been exposed to. Some of the best performing stores in the nation are in Aurora, CO. You will learn SO much from management, they are very hands on and and won't hesitate to share their knowledge with you. Also, you hand out free sandwiches and everyone in the city loves you and recognizes you everywhere you go. "Free Sandwich Girl!" Always had the weekends off, very hard to find in the restaurant industry. Some management started as delivery drivers so there is definitely potential to GROW within the company.

Cons

You have to start at the bottom and learn the in's and out's of the restaurant (making sandwiches, cleaning the store.) Expectations are very high, be ready to work hard and take criticism on a daily basis. Hostile work environment if there is a sandwich error or issue with management. Restaurant is understaffed due to fast turnover (common in restaurant industry) so be prepared to jump in and help as needed.

3.0
Aug 4, 2015

Fast-paced business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gain experience working as a team. Work at a very fast pace but still efficiently. Make excellent sandwiches for our customers.

Cons

Sometimes having to work at such a fast pace became stressful. Working the phones could be a nightmare, either because you couldn't hear what the customer was saying or because they were upset or rude and making your life a pain.

1.0
Feb 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Some cool coworkers A small check bi-weekly

Cons

Where to begin... We are not allowed to give customers bags, unless they ask for them We are not allowed to give customers napkins, unless they are asked for We are not allowed to use any napkin with the logo Jimmy Johns on it, because that is .0001 cents this company will never get back. Limited to 15 hours a week I cannot work within 3 miles of Jimmy Johns at any place that earns 10% of its revenue from sandwiches of any type Nobody ever stays for long, You will never move up in the ranks. They do not listen to requests. Every single cent is accounted for, we throw away sandwiches before we would even think about giving them to employees or those needier. I may sound bitter, maybe because I am, but this company does not care about you one bit.

Viewing 10 - 12 of 8,740 Reviews

Glassdoor has 9,120 Jimmy John's reviews submitted anonymously by Jimmy John's employees. Read employee reviews and ratings on Glassdoor to decide if Jimmy John's is right for you.