Jimmy John's reviews

3.7

68% would recommend to a friend

(8,742 total reviews)

James North

73% approve of CEO

51% positive business outlook

Jimmy John's has an employee rating of 3.7 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jimmy John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

9K reviews
5.0
Nov 9, 2017

Outstanding Job for starters (Delivery Diver) POV

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They paid for your gas which was tallied up at the end of the day with all of your tips. On my personal average I took home $40-$70 a day with tips working 10am-8pm 10 hour shifts. Find what area or job duties that you feel that you can do best in. You'll need loads of optimism to get though the day especially when dealing with the rude customers.

Cons

Rely on tips to make the majority of your money. Inshop workers don't get any tips [If you get a large delivery order of $200 and up, even though you are the one who delivered it your coworkers had to prep and make it and will appreciate it if you shared some of the tip]

2.0
Nov 9, 2015

General Mangaer

Recommend
CEO approval
Business Outlook

Pros

it is an easy job to learn.

Cons

65+ hour per week, on your feet, at a sprint. the way that the system is set up you work 12 hours a day without breaks. No sick leave, very little vacation, only at inopportune times, no retirement. I was forced to go into work with a fever of 104 for a 12 hour shift or lose my job. Jimmy Johns flaunts *clean and wholesome* but the staff is still required to work insane hours sick or otherwise. I have been required to work more than 100 hours a week more than a few times, with no pay increase and no thanks.

1.0
Dec 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Riding my bike to deliver was fun and some of my fellow employees before they quit. Any decent person I met there quit almost immediately.

Cons

Worked for less than minimum wage, hugely favored male employees and refused to promote women, obsessed with busy work and corporate only seemed to care about tattoos being covered. Coporate reps would come in and pretend they were really into you and your life (one was commenting on a visible tattoo I had, only visible because my sleeve was rolled up to do dishes. He told me how awesome it was and how he had a big back piece. He then went to my managers and said if my tattoo was visible again I needed to be written up....even though i was in the back washing dishes when the conversation occurred) You only got comped food if you worked an 8 hour shift, so they'd schedule you for 7hrs and 45 minutes. When you were on your off time, like walking home from work, if they saw you smoking while wearing a company hat or shirt, they'd fire you on the spot. A manager was fired for smoking in uniform on his own time, which I find absurd. They don't make you give back your uniform when you quit (you pay $20 for your shirt so it's yours..) so I don't understand how that protects the brand because all the former employees can do whatever messed up thing they want while wearing the shirt. And they will, because everyone leaves bitter with a thirst for the company's destruction. Delivery drivers worked for less than minimum wage and weren't allowed to plug in what tips they actually made. If you weren't making enough in tips to cover minimum wage, the company was suppose to make up the difference. The owners went in and manually changed the tip amounts so it looked like the tips made up the difference so they didn't have to cover the extra. The tips were never even close to putting you at minimum wage. If you worked all day you could maybe make $15 in tips. I'd work a full shift and take maybe three deliveries. And because you had to be "freaky fast" taking a delivery a block out of the delivery area was out of the question because you might miss that next delivery....which never ever came. I would spend my time thinking where had I gone wrong in life that put me in this job. When I left after 4 months I was one of the longest running employees. Most people didn't last more than a few weeks, if that.

Viewing 4 - 6 of 8,742 Reviews

Glassdoor has 9,123 Jimmy John's reviews submitted anonymously by Jimmy John's employees. Read employee reviews and ratings on Glassdoor to decide if Jimmy John's is right for you.