Jobscan reviews

3.3

58% would recommend to a friend

(37 total reviews)

James Hu

55% approve of CEO

60% positive business outlook

Jobscan has an employee rating of 3.3 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jobscan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

37 reviews
1.0
Feb 8, 2022

Run, don’t walk. Not worth it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits. Fully remote. Nice coworkers. Product is profitable for now.

Cons

Where do I start…. Top managements and employees are dropping like flies. Turnover rate is so high that’s it’s almost embarrassing. No one can tolerate working with the CEO who is also the founder. He is not equipped or qualified to be a CEO. He has zero leadership skill and doesn’t trust his employees. Every employee is brought in for their skill sets but he still questions everyone and only want things his way. He expects everyone to help grow the business 2x but doesn’t provide the tools or paths and just stand in everybody’s way. If someone brings up an idea to improve the product, he simply would just shut them down. CEO also makes employees take late night meetings with no respect employees’ boundaries and work life balance. He is also super rude and condescending when communicating to employees.

avatar
Jobscan Response
3y
James here, CEO of Jobscan. Since this feedback is quite similar to the previous one (and likely posted by the same person), I will repeat myself here: Very much appreciate you spending the time writing this review. I've reflected on your feedback deeply. I take full responsibility for the turnover we had earlier this year. Honestly, I wanted the company to accelerate so I thought it'd be a great idea to hire experienced lieutenants/executives from outside the company to do so. I was wrong. I was hands-off for a year to see how they'd do. A year later, management's salary expenses 2x and there was no revenue growth after 12 months. It was a negative ROI scenario. The sad part is these executives were likable people but the business metrics simply weren't met. They bonded with their teams so some folks saw them as "good leaders" emotionally when business performance was more important. I learned that the current phase ofJobscan doesn't need executives from companies larger than 150 people. We should be promoting individual contributors who're excellent at what they do to become the leaders of the company. And we did exactly that. Since we promoted our senior engineer to be the Head of Engineering, we have greatly accelerated our engineering output. This year, we launched the job tracker, chrome extension, continuous integration/deployment, created fast/slow lanes for much faster launches, rolled out SPA (Single Page Application), and upgraded the main dashboard, just to name a few. In terms of innovation, the job tracker we just launched is an idea of our senior front-end engineer. And it is now a full-blown product on its own. We will also be commercializing another 10% project soon and have several machine-learning initiatives next year. In terms of micromanagement - I prefer not to micromanage anyone as it takes my focus away from the strategy and more important matters. To be frank, yes, I did micromanage for the underperforming individuals, which didn't quite work out so well. At the end of the day, it was a mis-hire from the start and I take responsibility for it. We have since made the following changes: 1. Increased the hiring bar so everyone we hire is a fit and a high performer. 2. Set clear OKRs and goals and I have since being hands-off to give freedom for teams to excel. 3. Changed my mindset to be more of a coach instead of a manager. In terms of trips, I visit Asia twice a year due to family reasons and I wake up at 6am and start meetings at 7am, which is 4pm PT. I don't schedule meetings past 7pm PT unless it's important. Since the wave of turnover earlier in 2022, we have re-hired 10 more talented individuals across engineering, marketing, and data teams. 3 of which were former entrepreneurs themselves. Projects are getting done much faster and revenue continues to grow as the cultural changes seem to be making a difference. Jobscan is again profitable this year and we're already seeing an accelerated traffic growth. 2023 is poised to be an even better year since the world will be in need of our service in this volatile times. I encourage anyone seeing this to meet with our team without my presence. Have a real conversation with our team will offer you much more insights about our future.
1.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Some hard-working coworkers. There was a deep sense of camaraderie as we all worked to try to meet our goals.

Cons

Completely absent CEO with no clear sense of a vision or future for his product. Absolutely no work life balance... maybe someone tries telling you otherwise but a job here meant you had to sacrifice most of your life. The company values were aspirational ideas of what they WANT to be like, not what they truly embody. Pay was terrible.. for all the "overtime" most people worked, your hourly rate ended up being quite terrible and you were made to feel indebted to work at some company. The actual insight into the product is not that novel or in-depth... ask anyone in the talent world and they'll laugh when you bring up the concept of Jobscan.

1.0
Jan 14, 2019

Very cliquey and unprofessional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros that I can think of

Cons

Company is chaotic, acts like they care and are mission-oriented but no one knows what they're doing and the founder is terrible at communicating. They expect you to be grateful for making under market value. The positive reviews are obviously fake, probably written by James Hu. Run very unprofessionally and disorganized. Seattle has so many better tech startups, don't work here!!!

Viewing 4 - 6 of 37 Reviews

Glassdoor has 43 Jobscan reviews submitted anonymously by Jobscan employees. Read employee reviews and ratings on Glassdoor to decide if Jobscan is right for you.