Is Justworks a good company to work for?

Justworks has an overall rating of 3.1 out of 5, based on over 567 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Justworks to a friend and 38% have a positive outlook for the business. The best reviews about Justworks have been left by employees working as Account Manager , Manager and Sales .

Does Justworks pay their employees well?

According to anonymously submitted Glassdoor reviews, Justworks employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Justworks. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Justworks?

42% of Justworks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Justworks 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Justworks?

Account Executive (61) , Account Manager (19) , Software Engineer (17) , Sales (16) , Sales Development Representative (SDR) (15) , Manager (14) , Customer Success Representative (12) , Senior Software Engineer (12) , Customer Service Representative (11) , Customer Success (11) , Sales Development Associate (11) , Customer Success Manager (9) , Analyst (8) , Customer Success Manager (CSM) (6) , Product Manager (6)

What are the pros of working at Justworks according to real employee reviews?

"Most people are great and everyones intelligent." ((in 74 reviews)); "The culture is great and there's definitely the "work hard play hard" mentality." ((in 64 reviews)); "Great benefits and company events." ((in 38 reviews)); "Great Office Accommodatations" ((in 28 reviews)); "Majority of coworkers are great people" ((in 24 reviews))

What are the cons of working at Justworks according to real employee reviews?

"In recent months in sales dev te sales managers have instituted a policy of 2 down months and you're canned." ((in 33 reviews)); "Middle management stereotypes everywhere, you'd want people to do real work rather than faking work." ((in 30 reviews)); "Extremely low pay for “entry level” support rep positions." ((in 24 reviews)); "The sheer number of AE's occupying seats are pretty fully staffed and it's a seasonal environment with 3/4 of revenue coming in quarter 4) Also the sales associate role was just created to keep SDA's at bay as they move to AE. Basically a 4 month training role so make sure to set realistic expectations" ((in 11 reviews)); "The salary is a little low compared to what I have seen." ((in 10 reviews))

What are employees saying about Justworks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Justworks layoffs and their outlook for job security at Justworks in 2026.

What are the top reviewed Justworks locations?

New York , San Francisco , Chicago , Brooklyn , Staten Island , Chelsea , Florida , Raleigh , Austin , Dallas , Cincinnati , Los Angeles , San Diego , Manchester , Denver , Philadelphia , Miami , Tampa , Macon

Skip to content Skip to footer

Notifications

Justworks

Justworks reviews

3.1

42% would recommend to a friend

(540 total reviews)

Michael Seckler

44% approve of CEO

38% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.0

Compensation and benefits

2.8

Career opportunities

2.6

Senior management

Justworks has an employee rating of 3.1 out of 5 stars, based on 540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Justworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

540 reviews

3.0

Jun 15, 2026

Cool tech and development opportunities, but management issues persist

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

This is a very straightforward job that has very good WLB for parents with kids.

Cons

Middle management stereotypes everywhere, you'd want people to do real work rather than faking work.

1.0

Jun 12, 2026

Decent pay but lacks proper training and support

Customer support advocate

Recommend

CEO approval

Business Outlook

Pros

They provide decent pay.......for a reason.

Cons

-Training was salescentric and had almost no role specific training for CSO. -No support while on a call. -95% of your first weeks or months on the floor will basically be you asking to follow-up because internal and expeditious support is non-existent. -Find the answer yourself culture. Literally Google it. -All throughout training they make you feel like you're not paying attention. -And when you bring this to anyone's attention they act as if it's you and not them.

1.0

Jun 5, 2026

severely underpaying entire departments & consistent retaliation

Coordinator

Recommend

CEO approval

Business Outlook

Pros

PTO, convenient office, hybrid schedule.

Cons

They are severely underpaying the entire operations department, they refuse to fill positions when people leave, and force employees to take on 2-3 jobs at a time without a title change or compensation increase. Constant favoritism and retaliation if you begin raising concerns about the way you are being treated. If you step out of line or raise a complaint, you will never receive any support or promotion, no matter how qualified you are.

Viewing 7 - 9 of 540 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at Justworks

Senior Content Designer

Senior Software Engineer, Benefits

Staff Product Marketing Manager, AI & Analytics

Senior Software Engineer, Product Foundations