Is KFC a good company to work for?

KFC has an overall rating of 3.5 out of 5, based on over 18,255 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at KFC to a friend and 46% have a positive outlook for the business. The best reviews about KFC have been left by employees working as Chef , Prep Cook and Fast Food Worker .

Does KFC pay their employees well?

According to anonymously submitted Glassdoor reviews, KFC employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at KFC. This rating has been stable over the past 12 months.

How satisfied are employees working at KFC?

57% of KFC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KFC 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at KFC?

Cashier (1495) , Team Member (800) , Cook (799) , Crew Member (497) , Shift Supervisor (390) , Customer Service (389) , Manager (342) , Assistant Manager (272) , Customer Service Representative (245) , Line Cook (207) , Sales Associate/Cashier (193) , Team Leader (193) , Shift Manager (174) , Kitchen Staff (137) , Customer Service Team Member (133)

What are the pros of working at KFC according to real employee reviews?

"You get the 25% discount out side of work but free food on shift Good employees and managers" ((in 846 reviews)); "good people and all friendly" ((in 660 reviews)); "You can work when ever you want full time or part time is avaliable and the staff are friendly and welcoming" ((in 381 reviews)); "enjoy free meal and not heavy workload" ((in 254 reviews)); "coworkers were friendly and really made the job fun" ((in 234 reviews))

What are the cons of working at KFC according to real employee reviews?

"Pay is low and often can be tiring working 40 to 50hrs week in and out." ((in 1001 reviews)); "Bad management and lack of overtime" ((in 812 reviews)); "Managers are rude to customers for no reason when a problem could easily be fixed." ((in 512 reviews)); "Long hours sometimes included staying long after due to be done and not being paid for it" ((in 499 reviews)); "stressful sometimes and low salary" ((in 292 reviews))

What are the top reviewed KFC locations?

New York , Louisville , Houston , Los Angeles , San Diego , Atlanta , Miami , Chicago , Philadelphia , Charlotte , Sacramento , Detroit , Dallas , Orlando , Las Vegas , Columbus , San Jose , Austin , San Antonio , Baltimore , Phoenix , Washington , Fort Worth , Fresno , San Francisco , Denver , Mesa , Tallahassee , Tampa , Salt Lake City

KFC reviews

3.5

57% would recommend to a friend

(14,665 total reviews)

Sabir Sami

68% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

2.9

Compensation and benefits

KFC has an employee rating of 3.5 out of 5 stars, based on 14,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

4.0

Oct 17, 2016

Cashier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

learnt a lot, good training provided and meals provided

Cons

depending on manager, some requested to do non-cashier related jobs

3.0

Oct 17, 2016

Friendly colleagues, bad customers

Sales floor team member

Recommend

CEO approval

Business Outlook

Pros

Great to be part of a close knit team. Helpful supervisors and manager. Decent amount of working responsibility. Lots of available hours.

Cons

Working in fast food isn't great. The customers, particularly in Hinckley are rude and abusive. There is very little respect shown to the KFC employees, by customers.

1.0

Oct 16, 2016

Honest assessment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can get a good sense of team work within the restaurants. Flexibility is requited and when youre a manager the job is both physically and mentally draining.

Cons

Long hours - far more than specified No time is ever given back They don't give you tools to do a proper job Culture from head office completely different to restaurants No social life for being a flexible workplace Unrealistic demands of managers and staff who get minimum wage Backstabbing is rife in KFC everyone knows everyone Cliquey groups Important news isn't spread to those who are affected by it first Immature staff

Viewing 14167 - 14169 of 14,665 Reviews

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Jobs at KFC

Customer Service Team Member - KFC

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Cashier

Friendly colleagues, bad customers

Honest assessment

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