KFC reviews

3.5

57% would recommend to a friend

(14,664 total reviews)
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Sabir Sami

68% approve of CEO

46% positive business outlook

KFC has an employee rating of 3.5 out of 5 stars, based on 14,664 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

15K reviews
3.0
Aug 30, 2016

KFC

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work Hard and didicated

Cons

everything especially my shift

2.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Staff were cool, the meal was nice, atmosphere was friendly. Even when mad or upset the management was still friendly and professional about it.

Cons

Poor communication and organisation, complete lack of information available, hypocrisy of letting some staff get away with murder while tripping me up based on technicalities I had no way of knowing existed. The manager falsely dismissed me over claims I 'stole' a meal because I was unaware that the staff meal I chose went over their allowance, despite having no way of telling and no one having any issues with giving me the meal. I asked the staff members for it and was told I should have 'asked the manager' even though she wasn't present. I partook in actions other employees did, such as when taking out the rubbish at the end of the day they went through the drive through window because it was closer as means to try and help them I followed, only to then be told i was committing acts of 'misconduct' even though long standing employees were: - Stealing full bargain buckets - Taking liberties with their own meals - Helping themselves to drinks whenever they felt like it - Not following their own rules and procedures in regards to food hygiene, methods of breading etc. TLDR: The management used the policies and my unawareness of them as grounds to dismiss me for 'stealing' among other misdemeanours I had no way of knowing were 'misdemeanours' because long standing staff members were also doing them. Admittedly I wasn't as attentive as I could have been with taking down my hours and I'll admit fault on my part in that regard, I was working to improve that but the rest? How do they expect employees the follow rules they don't even know exist and adopt a hypocritical 'rules don't apply for one but not the other' strategy. I felt cheated and conned and my situation was made unwinable as every defence I gave was dismissed as lying and could have been avoided if there was way of having a clear line of communication with managers, but in their eyes, it was still my fault even though I had no way of knowing.

1.0
Aug 28, 2016

Team member

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free staff meal. Freeee

Cons

No training Rota Changes all the time Hours change all the time Work every weekend / holiday Low pay talk in other languages and not in English management sit in the office while a cashier does 4 other people's jobs. Takes orders, packs order, takes the money, makes burgers, runs freezer to fyer, and also help front counter. Told we are not allowed to ring in sick Get disaplined for taking sick days Don't get payed after a certain time, even if still working Take hours off staff if they won't stay or cover a shift Get spoken to like crap by customers and management family member dies. You still have to attend shift. Not a good enough reason to take the day off

Viewing 14203 - 14205 of 14,664 Reviews

Glassdoor has 18,254 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.