KLDiscovery reviews

3.4

57% would recommend to a friend

(246 total reviews)
avatar

Lou Paglia

42% approve of CEO

44% positive business outlook

KLDiscovery has an employee rating of 3.4 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KLDiscovery employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

246 reviews
1.0
Sep 10, 2022

Good benefits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, friendly co-workers, vacation time

Cons

Bad management, no communication, no room for growth

4.0
Sep 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Clear and effective job tracking accessible to all teams which makes understanding the status of a job request and case history easy to determine. Good internal reporting that ensures defensibility and clear data tracking/chain of custody records. Knowledgeable staff members across departments that are generally willing to help out and communicate to solve issues. Full Relativity Support team is available but not required to get all tasks done. Good time off and benefit offerings.

Cons

No clear track for promotion. Pay could be better and more recognition/incentive could be offered to staff that consistently go above and beyond. Difficult to schedule time off due to need to arrange coverage for heavy case loads. Could benefit from creating project teams rather than assign cases to a single PM—this would decrease stress and improve work life balance. Training/onboarding could be improved and a project team set up would ensure better and more consistent utilization of junior employees. Little to no training provided to managers and heavy caseloads leave less time for management to lead their team members the most effectively. Vendor mindset leads clients to intensify their demands. Relationship managers should do more to set reasonable expectations.

5.0
Aug 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere Really good salary Fully Remote

Cons

Honestly I don't know what to say as a con

Viewing 94 - 96 of 246 Reviews

Glassdoor has 356 KLDiscovery reviews submitted anonymously by KLDiscovery employees. Read employee reviews and ratings on Glassdoor to decide if KLDiscovery is right for you.