KLDiscovery reviews

3.4

56% would recommend to a friend

(39 total reviews)
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Lou Paglia

41% approve of CEO

44% positive business outlook

Reviews by job title

39 reviews

Reviews about "Compensation"

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1.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

If you need experience & the training is available if you want to learn.

Cons

The better you are at your job, the more management will take advantage of you. Bad pay, no work life balance, and terrible culture.

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KLDiscovery Response
2y
Thank you for taking time to provide a review. We are sorry to hear this feedback about your experience. We know things are not always perfect, but we do highly value our people and invest in ensuring a positive employee experience for everyone. Our Executive and Talent Teams will take your input seriously and will make sure to connect with current team members to gather feedback and take actions to make adjustments where meaningful in order to provide fantastic employee experience as we look forward. I would be happy to speak with you offline if you are interested in doing so. Feel free to reach out any time.
2.0
Jul 20, 2023

No Work-Life Balance to Speak of

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Very smart colleagues - Strong support from PM team

Cons

- Terrible work-life balance - Unreasonable expectations for availability - Limited career track opportunities - Lower pay than similar salaried positions at other eDiscovery companies.

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KLDiscovery Response
2y
Thank you for providing feedback about your experience. We appreciate both positive and constructive feedback and will take your notes into consideration. Our employees' experience is extremely important, as our people are at the center of our culture. We continue to invest in employee wellbeing, career development, and offering great total rewards for our people.
1.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Intelligent colleagues, work from home

Cons

Everything. No support. Burnout is prevalent. They say you are part of "One Family" but that is only true if you are related to the CEO or part of the boys club. They talk a good game to keep you engaged and hopeful but they never deliver. You are expected to be on call 24/7 and must find coverage if you need to disengage. You must reply to emails from 9am-10pm, M-F, within 20 mins. Outside of those hours and weekends, the expectation is one hour. The raises are a joke, never meeting inflation. You receive a bare minimum bonus is you are in the top of billable hours. After 102% utilization (roughly 70 hrs per week for a month) I received $400. This is a legal sweatshop.

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KLDiscovery Response
3y
We are definitely sorry to hear this was your experience. KLD employees are always welcome to reach out to leaders or the HR Team to discuss concerns and conflicts in any part of our organization. We value all of our people and invest in the Employee Experience in various ways. Our Cultural Values include Team, Availability & Connectivity, and Urgency & Productivity. We strive to work together as one KLD team in a humble, hungry, and smart way in order to deliver the best services and product to our clients each day. We are not perfect and sometimes the balance may get off, however we always want to work together to get it right for our people. We commit to investing in continuing to ensure the wellbeing of everyone who works with KLDiscovery. Thank you for taking the time to provide your comments about your experience. We will take this seriously and use this to make sure we are always doing our best for people.
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