Kaplan Customer Service/Student Advisor reviews

3.8

99% would recommend to a friend

(27 total reviews)

Andrew S. Rosen

100% approve of CEO

99% positive business outlook

Customer Service/Student Advisor employees have rated Kaplan with 3.8 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service/Student Advisor professionals have a good working experience there. Kaplan is rated in line with the average (within 1 standard deviation) by Customer Service/Student Advisor professionals compared to other employers within the Education industry (3.7 stars).

Reviews by job title

27 reviews
4.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture Flexible working Great people to work with

Cons

Lack of career growth Management disorganised Management doesn’t have clear strategy or understanding about market or trends

3.0
Nov 29, 2024

okay

Recommend
CEO approval
Business Outlook

Pros

good working environment, flexible, fair, diverse, supportive

Cons

low salary when it’s based in london, micromanaging,

Viewing 1 - 3 of 27 Reviews

Glassdoor has 2,795 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.