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Kasasa

Engaged Employer

Kasasa reviews

3.0

39% would recommend to a friend

(210 total reviews)
avatar

Gabriel Krajicek

50% approve of CEO

32% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.2

Work/Life balance

2.8

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Kasasa has an employee rating of 3.0 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Kasasa employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

210 reviews
4.0
Jul 26, 2024

Great place to work

Client director
Recommend
CEO approval
Business Outlook

Pros

Coworkers, clients, and culture. Serving small community banks/credit unions was fulfilling.

Cons

Too many mass layoffs and turnover.

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Kasasa Response
1y
Dear Spartan, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed working with your colleagues and found fulfillment in supporting our clients and community banks. This mission is at the heart of what we do, and we’re grateful for your contributions. We understand that the recent layoffs and turnover have been challenging and acknowledge the impact this can have on our team members. These decisions are never easy and are made with careful consideration of the company’s future and the needs of those we serve. We remain committed to building a stable, supportive environment and are working hard to create long-term opportunities for growth. Thank you again for your feedback and for being a valued part of our team. Feel free to reach out directly. We wish you all the best in your future endeavors. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377
4.0
Jul 9, 2024

Lots of ups and downs

Product strategist
Recommend
CEO approval
Business Outlook

Pros

The company culture was exemplary.

Cons

The pay was not great.

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Kasasa Response
1y
Dear Spartan, Thank you for sharing your feedback. We’re glad to hear that you had a positive experience with our company culture, as it’s something we truly strive to uphold. We appreciate your input regarding pay as well. We regularly review our compensation structures to ensure they’re competitive and aligned with industry standards, and feedback like yours helps us in this ongoing process. Thank you again for your contributions during your time at Kasasa, and we wish you all the best in your future endeavors. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377
1.0
Jul 2, 2024

Do not work here

Client success
Recommend
CEO approval
Business Outlook

Pros

Great hiring team. They are good at selecting talent. Quality people hired. Unlimited time off, but you can’t use it because of work load.

Cons

Have a habit of hiring teams only to let entire teams go. This year, 2024 was the 3rd major let go in the last 3-4 years. They have let go of entire departments. When I was hired I had asked why such a huge hiring spree. The answer was very technical. Most people left good long term employers because they actively recruited folks, only to let go of them almost 2 years later. They did the same to the team before the most recent group. I’m not sure what’s happening exactly but I would strongly recommend against anyone moving to Kasasa. In addition to this, management is running a 20 year old company like a start up still. The resources available do not meet the demands or expectations of the job. What should have been 40-45 hour weeks were closer to 65 hour work weeks for the majority of the Client Success team, if not more. They laid off close to 200 people this past year that I know off only to rehire a new team. Strong desire to succeed as a company but does not have the correct structure or leadership to move this forward. Not good at listening to feedback that could help. Again, taking a job at Kasasa is a huge risk. You should be ready for them to let you go.

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Kasasa Response
1y
Dear Spartan, Thank you for taking the time to share your experience with us. We’re pleased to know that you had a positive experience with our hiring team and appreciated the talent and dedication of your colleagues. Building a strong team is something we take pride in. We recognize the impact of organizational changes, and we understand that layoffs can create uncertainty and challenges for employees. These decisions are difficult and are made with the long-term vision of the company in mind. However, we understand that this can be disruptive and disappointing, particularly for those who joined us with a vision of stability and growth. Your feedback about workload, resources, and strategic direction is valued. As we continue working to align our operations and goals, we’re actively seeking ways to improve resource management, provide clearer structure, and maintain open lines of communication to support our team members’ well-being and professional growth. Thank you again for your insights, which help us reflect on areas where we can better support our people. We wish you the best in your future endeavors and appreciate the contributions you made during your time with us. Please feel free to reach out directly to me if you have any specific feedback that would be helpful in our growth as a company. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377
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Glassdoor has 216 Kasasa reviews submitted anonymously by Kasasa employees. Read employee reviews and ratings on Glassdoor to decide if Kasasa is right for you.