Kate Spade New York reviews

When I use "upper management" I'm referring to Area Managers & District managers I worked directly with for 4 of the 6yrs employed at KS. Upper mgmnt have: Poor communication skills, lack of quality coaching skills. I've learned so much more in my new job than I learned in the the 6yrs employed at KS. Upper management are unprofessional and talk about other managers, making the work environment uncomfortable. Touchbase appointments were most often cancelled or constantly interrupted by them having to take another call. There were very few (maybe 2-3) people I knew that were promoted within. My staff was tenured & I had very little turnover with my store managers, but other stores did. Company hired new managers from outside. This would mean to me store managers were not prepping their staff to move up, because their was a lack of direction from District Managers. I asked for assistance on a new roll - out of a program. It was new, I wasn't sure how to use it with my staff. I asked for assistance. Each time their was a visit this was never addressed. It was never scheduled into the visit to work on this. Instead the DM/AM were in office on conference call or making a visual floor move. It's sink or swim with this upper management team. At one point it was actually said to me "we can't take a special drive to your store to show you" UM lack of experience was also seen in not being able to make quick decisions & not being able to confront a problem head-on. There is a lot of circling back and no straightforward answers. UM did not understand the importance of helping their staff. Understand there was the expectation to do 40%-75% (some stores needed to double) over LY numbers. In order to do this there needs to be a lot of quality support. Stressing the word Quality.

-Like with any fashion company, you come across a lot of superficial people -Very long hours especially during weeks preceding the launch of a new season -Human Resources can be very deceiving - Will not protect the employee -Not supportive of employees with disabilities - If you get sick, be prepared to be fired.