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      Keeper Security

      Engaged Employer

      Keeper Security reviews

      2.8

      43% would recommend to a friend

      (288 total reviews)
      avatar

      Darren Guccione

      46% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Keeper Security has an employee rating of 2.8 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keeper Security employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      288 reviews
      1.0
      Nov 6, 2022

      Typical Call Center job

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Nice Office - Ability to work remotely - PTO/Vacation

      Cons

      - Lots of micromanaging and tone policing. - Call center environment. - Effectively work in sales and billing as well. You will be expected to take these calls for the same pay. - Employees are QA'd on their worst performing cases whereas managers are responsible for QA'ing themselves. The result is a very skewed QA system. - High turnover. - Managers play favorites. - The company uses a lot of interesting language to promote their products. As a "frontline" rep, you will be expected to justify this to customers who will ask about this. - The consumer product and team overall are a secondary priority to the enterprise product and team. - Onboarding and training require lots of "homework" and reading outside of work hours. Very "High-School" esque.

      avatar
      Keeper Security Response
      3y
      Thanks for your feedback. Our Consumer Support team has one of our highest tenure rates at our entire organization, which I think speaks volumes for the mentorship and love that employees have for working on that team. Our consumer support team also has the highest internal promotion transfer rate, and many team members go on to other parts of our organization to continue their Keeper career. We understand that this type of work isn't for everyone, and unfortunately this specific employee was terminated for cause as we found out that they sent numerous fake support tickets in. We have a zero tolerance policy for treating our other team members like that, and as such this ultimately was not the right fit, but we wish you well.
      1.0
      Apr 16, 2026

      Don’t waste time, fear, burnout, bad product

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, but then you realize that conditions for employees are not acceptable. There are some teammates who are ok, but they don’t stand long here. The core problem is leadership. Management and CEO create a culture of fear, instability and disrespect which undermines the entire organization. CEO is the threat to this company.

      Cons

      The product and its processes are fundamentally broken. Proper operational structure does not exist and the company is shrinking as a result. I would never deploy this solution to any environment, it is not trustworthy. Outside of DevOps, all operational processes are reorganized as employees cycle in and out within months, either leaving voluntarily or being laid off. The company is extremely cheap: poor compensation, the worst medical insurance I’be seen and 401k which does not include core funds. When you learn about company, it becomes clear how CEO and CTO managed to run it - regardless of the damage to employees. They bring culture of burnout and pressure. No loyalty or professional development.

      avatar
      Keeper Security Response
      2mo
      Keeper is very proud of our leadership, product, and employee experience and strongly disagrees with your characterization. Keeper continues to invest heavily in product innovation, security, and operational rigor and we are trusted by thousands of organizations globally. Our leadership team is focused on building a high-performance culture grounded in accountability, collaboration and continuous improvement. We also want to address several inaccuracies. Our benefits package includes platinum-rated health insurance plans with deductibles that are significantly below market averages, as well as a 401(k) program offering a broad selection of core funds that are performing at or above industry benchmarks. We regularly review compensation and benefits to remain competitive and support our employees’ well-being. As with any growing organization, change and high expectations are part of the environment, but we are committed to providing structure, development opportunities and support for our teams.
      2.0
      Jun 19, 2021

      Deeply disappointing and frustrating place to be a designer

      Ui/user experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very few meetings - Employees seem to be bought in to the vision - Design lead is a very talented and enthusiastic, even though he's obviously hamstrung by mgmt

      Cons

      - Every design (no matter how small) must be approved by the CEO. - The design approval process is utter madness. Everyone has to have their ideas mocked up and the only person whose opinion really matters is Darren's. - New ideas are rarely welcome unless they are from marketing or upper mgmt - The design files are an absolute mess. There is so much friction and frustration. I lost so many hours trying to deal with this issue. - Product design is always secondary to whatever the marketing dept requests. - Design team weren't really curious to learn about me as a person.

      Viewing 64 - 66 of 288 Reviews
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      ReviewsKeeper Security reviews

      Glassdoor has 295 Keeper Security reviews submitted anonymously by Keeper Security employees. Read employee reviews and ratings on Glassdoor to decide if Keeper Security is right for you.